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- Tasks: Lead teams to ensure smooth operations on the M25 network, focusing on safety and efficiency.
- Company: Join Connect Plus Services, managing the vital M25 network for National Highways.
- Benefits: Enjoy flexible working options, paid leave, pension plans, and more perks.
- Why this job: Be part of a team delivering impactful infrastructure projects while promoting a safety-first culture.
- Qualifications: CSCS qualification, SMSTS/SSSTS, and experience in highways maintenance or similar roles required.
- Other info: Work follows a 4-on, 4-off shift pattern, with opportunities for growth and development.
The predicted salary is between 36000 - 60000 £ per year.
As a Network Operations Supervisor, you’ll support the safe delivery of Network Operation activities within your allocated area of the M25 network. Your leadership will ensure planned and reactive operations run smoothly, challenges are resolved, and targets are consistently met.
Leading a team of Incident Support Unit (ISU) Operatives, Emergency Support Teams (ERT) Operatives and Recovery Operatives (Dartford Only), you’ll promote a safety-first culture where everyone is committed to doing their work in the right way. You’ll ensure teams are appropriately briefed, working efficiently, and have the right resources to succeed.
You’ll also support the delivery of various inspection regimes, ensuring high standards of work are maintained across all activities, and you’ll contribute to incident management as the Bronze Command on the network. Your effective leadership and focus on continuous improvement will support the long-term success of the M25 network, ensuring it remains safe, resilient, and in top condition.
Based at one of the CPS offices or depots with regular travel across the M25 network.
What you’ll be doing:
- Manage teams on-site, including all ISU/ERT and Recovery operatives.
- Carry out litter surveys, gate stops, and safety tours.
- Supervise the delivery of all planned and reactive works, ensuring they are completed to a high standard, efficiently, and on time.
- Update the Maintenance Management System to capture all relevant data of works activities.
- Ensure sufficient resources are in place to deliver all works activities.
- Support the development and implementation of RAMS and procedures.
- Prepare and deliver daily work briefings to operatives outlining methodology, hazards, risks, and control measures.
- Deliver detailed debriefs at the end of each shift to identify issues and incorporate lessons learned into future activities.
- Support the use of data devices amongst the team to ensure accurate input for reporting and record-keeping.
- Support routine vehicle checks, maintain accurate driving records, and manage vehicle/plant defect reporting and rectification in line with CPS procedures.
- Attend incidents in the capacity of Bronze Command.
- Participate in the Winter Service rota.
- Stand in for the Depot Manager as required.
- Support various Asset Teams as required.
- Manage day-to-day people management tasks, including performance monitoring, absence management, overtime, and annual leave requests.
- Support the growth and development of team members through ongoing feedback, training, and support.
- Manage rotas to ensure sufficient staffing to carry out tasks.
- Manage the performance of the team, including carrying out Performance Development Reviews (PDRs), and implementing Performance Improvement Plans (PIPs) where required.
- Ensure regular internal and external communication with the team and deliver toolbox talks on a regular basis.
- Encourage a culture of continuous improvement, empowering teams to explore new ideas and solutions to enhance performance.
- Support the achievement of sustainability objectives, ensuring activities align with environmental best practices and Connect Plus Services’ long-term goals.
Who we’re looking for:
- Appropriate CSCS qualification
- SMSTS/SSSTS
- Experience in the delivery of highways maintenance operations or similar transferable experience.
- Team leadership and management experience driving performance and productivity.
- Strong communication skills.
- Strong customer-focused mindset.
- UK Driver’s License.
Working Arrangements:
The role follows a 4-on, 4-off shift pattern, rotating between 4 day shifts and 4 night shifts.
Why work for us:
Our teams deliver some of the UK’s most ambitious projects, developing, building, and maintaining vital infrastructure that supports national economies and communities.
Why join us?
We offer a range of benefits including flexible working options, paid leave, pension, share plans, and more.
About us:
Connect Plus Services (CPS) manages the operation of the M25 network on behalf of National Highways, working 24/7 across multiple locations.
Diversity and inclusion:
We value diversity and are committed to creating an inclusive environment. We encourage applications from all backgrounds, including armed forces personnel, veterans, and reservists.
Network Operations Supervisor - M25 employer: Balfour Beatty plc
Contact Detail:
Balfour Beatty plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Operations Supervisor - M25
✨Tip Number 1
Familiarise yourself with the M25 network and its operational challenges. Understanding the specific issues faced in this area will help you demonstrate your knowledge during interviews and show that you're proactive about the role.
✨Tip Number 2
Highlight your leadership experience by preparing examples of how you've successfully managed teams in high-pressure situations. Be ready to discuss how you foster a safety-first culture and improve team performance.
✨Tip Number 3
Network with current or former employees of Balfour Beatty or Connect Plus Services. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage in your application.
✨Tip Number 4
Prepare to discuss your approach to continuous improvement and sustainability. Given the emphasis on these areas in the job description, showcasing your commitment to these values will set you apart from other candidates.
We think you need these skills to ace Network Operations Supervisor - M25
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in network operations, team leadership, and safety management. Use specific examples that demonstrate your ability to manage teams and deliver high standards of work.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the responsibilities outlined in the job description, particularly your experience in highways maintenance operations and your commitment to safety.
Highlight Leadership Skills: Emphasise your leadership experience, especially in managing teams and driving performance. Provide examples of how you've successfully led teams in previous roles, focusing on your ability to promote a safety-first culture.
Showcase Communication Skills: Since strong communication is key for this role, include examples of how you've effectively communicated with teams and stakeholders in past positions. This could involve delivering briefings, conducting toolbox talks, or managing performance reviews.
How to prepare for a job interview at Balfour Beatty plc
✨Showcase Your Leadership Skills
As a Network Operations Supervisor, you'll be leading teams. Be prepared to discuss your previous leadership experiences, how you motivate your team, and how you handle conflicts or challenges. Use specific examples to illustrate your points.
✨Understand the Role's Responsibilities
Familiarise yourself with the key responsibilities outlined in the job description. Be ready to explain how your skills and experiences align with managing teams, conducting safety tours, and ensuring high standards of work are maintained.
✨Emphasise Safety and Compliance
Safety is paramount in this role. Be prepared to discuss your understanding of safety protocols and how you've implemented them in past roles. Highlight any relevant qualifications like CSCS or SMSTS/SSSTS that demonstrate your commitment to safety.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios where you've had to manage incidents or improve processes, and be ready to share how you approached these situations.
