Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Monitor CCTV and alarm systems to ensure safety and security on-site.
- Company: Join Balfour Beatty, a leading international infrastructure and construction group.
- Benefits: Enjoy flexible working, 25 days annual leave, and family-friendly policies.
- Why this job: Be part of an award-winning team making a real impact on community safety.
- Qualifications: Valid SIA Front Line Licence for CCTV Operations required; experience in surveillance preferred.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
About The Role
Location: Raynesway, Derby
Company: Balfour Beatty Group - Asset & Technology Solutions
About Us
Balfour Beatty is a leading international infrastructure and construction group. We finance, develop, build, and maintain innovative and efficient projects that underpin daily life, support communities, and enable economic growth. Our unparalleled expertise and resources ensure that we deliver high-quality projects safely, on time, and within budget. Now is a great time to join us. As a leading international construction group with a healthy pipeline of work, we’re growing our teams. Shape a career to be proud of as part of an award-winning team. Own your career, and you can build something to be proud of at Balfour Beatty.
By joining our well-established construction teams working on our significant future pipeline of projects, you will work with true experts who will share their knowledge and provide support, encouragement, and invaluable feedback so you never stop learning. Bring us your capability, and we’ll help you take it much, much further.
What you'll be doing
Responsibilities
- As a Control Room Operative, you'll play a central role in safeguarding people, property, and premises by maintaining constant vigilance over our advanced surveillance systems. Your day-to-day responsibilities will include:
- Monitoring multiple CCTV screens and alarm systems in real time to spot any suspicious, unusual, or potentially threatening activity across the site.
- Tracking movements of individuals or events across different camera views, quickly identifying possible security breaches or risks.
- Analysing both live feeds and recorded footage to detect incidents, behavioural patterns, or anomalies that could indicate a security concern.
- Responding promptly to any detected incidents by reporting them clearly and accurately to security teams, site managers, law enforcement, or other relevant stakeholders.
- Creating detailed, accurate incident reports and maintaining comprehensive daily logs of observations, system checks, and actions taken.
- Performing regular checks and basic maintenance on CCTV cameras, recording equipment, and related systems — troubleshooting minor issues yourself and escalating more complex faults to technical support.
- Ensuring all footage is recorded, stored, and handled in full compliance with data protection laws (including GDPR) and company policies to protect privacy and maintain legal standards.
- Collaborating closely with on-site security personnel, law enforcement, and other partners — providing real-time intelligence, facilitating secure access to footage, and supporting investigations when required.
- Supporting the wider team by helping to train new colleagues on system operations, security protocols, and how to recognise suspicious behaviour.
Who we're looking for
We’re seeking a vigilant Control Room Operative to monitor surveillance systems and ensure safety and security.
Essential
- Valid SIA Front Line Licence for CCTV Operations (Public Space Surveillance).
Desirable Experience & Skills
- Proven experience in CCTV operation, surveillance monitoring, or similar security role.
- Proficient in operating/troubleshooting CCTV equipment, surveillance software, and alarm systems.
- Basic IT skills for incident reporting, data entry, and footage management.
Core Competencies
- Exceptional attention to detail and ability to detect suspicious behaviour.
- Calm under pressure with quick, logical decision-making.
- Strong verbal and written communication, especially in high-stress situations.
- Sustained focus and stamina for long shifts while seated.
- Good knowledge of privacy laws, GDPR, and CCTV data protection protocols.
Why work for us
Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.
Benefits
- Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
- 25 days paid annual leave (pro rata).
- Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave.
- Pension, share incentive plan, volunteering leave, recognition schemes and much more.
About Us
Asset & Technology Solutions provides innovative, safe and sustainable solutions to the Balfour Beatty projects across the UK. Our wide range of equipment and services includes HGVs, tower and crawler cranes, piling equipment, CCTV and security services, survey services and drones, suction excavators, sweepers, modular accommodation and much more.
Diversity and inclusion
At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background.
To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and the Association for Black and Minority Ethnic Engineers (AFBE). In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence Employer Recognition Scheme and actively encourage applications from Armed Forces personnel, veterans and reservists. As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role.
For more info, visit: https://disabilityconfident.campaign.gov.uk/
We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at: candidaterecruitmentqueries@balfourbeatty.com
Control Room Operative employer: Balfour Beatty plc
Contact Detail:
Balfour Beatty plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Control Room Operative
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to CCTV operations. We recommend doing mock interviews with friends or family to build your confidence and get feedback.
✨Tip Number 3
Showcase your skills! If you have experience with surveillance systems or incident reporting, be ready to discuss specific examples during interviews. Highlighting your attention to detail and calmness under pressure will set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Balfour Beatty.
We think you need these skills to ace Control Room Operative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Control Room Operative role. Highlight your experience with CCTV operations and any relevant skills that match the job description. We want to see how your background fits with what we do!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about security and how your skills can contribute to our team. Keep it concise but impactful, and don’t forget to mention your SIA Front Line Licence.
Showcase Your Attention to Detail: As a Control Room Operative, attention to detail is key. In your application, give examples of how you've demonstrated this in past roles. We love candidates who can spot the little things that make a big difference!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Balfour Beatty plc
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of CCTV operations and surveillance systems. Familiarise yourself with the latest technologies and trends in security monitoring, as well as any relevant laws like GDPR. This will show that you're not just interested in the role but also committed to staying informed.
✨Stay Calm Under Pressure
As a Control Room Operative, you'll need to demonstrate your ability to remain calm in high-stress situations. During the interview, be prepared to discuss scenarios where you've had to make quick decisions or handle emergencies. Use specific examples to illustrate your problem-solving skills and how you manage stress.
✨Communicate Clearly
Strong verbal and written communication skills are essential for this role. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few mock incident reports to showcase your writing skills. This will help you stand out as someone who can effectively communicate in critical situations.
✨Show Your Team Spirit
Collaboration is key in this role, so be ready to talk about your experience working with teams. Highlight any instances where you've trained new colleagues or collaborated with law enforcement. This will demonstrate your ability to work well with others and contribute positively to the team dynamic.
