At a Glance
- Tasks: Lead a team to create unforgettable guest experiences in a vibrant pub setting.
- Company: The Tickled Trout, a modern pub loved by locals in West Farleigh.
- Benefits: Up to £XX.XX plus TRONC, 35% discount, flexible hours, and wellbeing support.
- Other info: Diverse workplace with opportunities for personal growth and development.
- Why this job: Join a passionate team and make a real impact on guests' experiences.
- Qualifications: Experience in premium hospitality and a passion for food and drink.
The predicted salary is between 24000 - 36000 £ per year.
The Tickled Trout, located in West Farleigh, is a smart modern pub with six boutique rooms and a favourite with the locals. We offer a sun-filled garden with a terrace for al fresco dining and a covered marquee for events. Renowned for good food and hospitality, if you're enthusiastic about hospitality and creating unforgettable moments, we'd love to hear from you.
We can offer you:
- Up to £XX.XXplus TRONC
- 35% discount on all drinks, food and accommodation across every Balfour site and Balfour Winery
- Access to Wage Stream to help you with those unexpected nasty bills
- A great refer a friend scheme
- Flexible hours to suit you and your work/life balance
- Accredited members of “Wellbeing Promise”, meaning we are an employer who really does care! (www.wellbeingpromise.co.uk)
We're looking for our supervisors to:
- Really care about the people around them
- Be passionate about food & drink
- Maintain standards and knowledge to create exceptional guest experiences
- Get involved with bedrooms and events
- Create sales opportunities whenever they can
In this role we need someone with
- Previous experience in a premium hospitality business
- Excellent food & drink knowledge
- Good understanding of the importance of financial targets
- Their own transport to get to and from work
We welcome applications from a diverse range of individuals and will consider any reasonable adjustments to enable candidates to perform as well as possible during the recruitment process, kerry@balfourhospitality.com with any requests.
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Supervisor in Maidstone employer: Balfour at Bow
At The Winemaker’s Pub, part of Balfour Winery, we pride ourselves on being an excellent employer that values quality, creativity, and a strong sense of community. Located in the picturesque village of Goudhurst, our work culture is homely and informal, offering flexible hours and generous benefits such as a 35% discount across all Balfour sites and access to Wage Stream for financial peace of mind. We are committed to employee growth, encouraging our team members to share their culinary knowledge while enjoying the rewarding experience of working in a vibrant environment centred around British cooking and fine English wine.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Maidstone
✨Tip Number 1
Get to know the pub! Before your interview, pop by The Tickled Trout and soak up the atmosphere. Chat with staff or locals to get a feel for the vibe and what makes it special. This will help you stand out as someone who genuinely cares about the place.
✨Tip Number 2
Show off your passion for food and drink! When you’re chatting with the hiring team, share your favourite dishes or drinks and why you love them. This not only shows your knowledge but also your enthusiasm for creating unforgettable moments for guests.
✨Tip Number 3
Be ready to discuss how you can create sales opportunities. Think of examples from your past experience where you’ve upsold or enhanced guest experiences. This will demonstrate that you understand the importance of financial targets and are proactive in achieving them.
✨Tip Number 4
Don’t forget to highlight your flexibility! The role offers flexible hours, so be sure to mention how you can adapt to different shifts. This shows you’re keen to fit into their team and contribute positively to the work/life balance they promote.
We think you need these skills to ace Supervisor in Maidstone
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for hospitality shine through! We want to see how much you care about creating unforgettable moments for guests, so share any relevant experiences that highlight your passion for food and drink.
Tailor Your Application:Make sure to customise your application to fit the role of Supervisor at The Tickled Trout. Highlight your previous experience in premium hospitality and any specific skills that align with what we're looking for, like maintaining high standards and creating exceptional guest experiences.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out, and don’t forget to proofread for any typos!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at The Tickled Trout!
How to prepare for a job interview at Balfour at Bow
✨Know Your Stuff
Make sure you brush up on your food and drink knowledge before the interview. The Tickled Trout is all about exceptional guest experiences, so being able to discuss their menu and drink offerings confidently will show that you're passionate about hospitality.
✨Show Your Enthusiasm
During the interview, let your passion for creating unforgettable moments shine through. Share specific examples of how you've gone above and beyond in previous roles to enhance guest experiences. This will demonstrate that you truly care about the people around you.
✨Understand Financial Targets
Familiarise yourself with the importance of financial targets in a hospitality setting. Be prepared to discuss how you can contribute to sales opportunities and maintain standards that align with the business's goals. This shows that you’re not just about service but also about driving success.
✨Be Ready for Flexibility
Since the role offers flexible hours, be ready to discuss your availability and how you can adapt to the needs of the pub. Highlight any previous experience where you’ve successfully managed your work/life balance while still delivering great service.
