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- Tasks: Lead and inspire a team to deliver exceptional guest experiences in our vibrant pubs.
- Company: Join Balfour Hospitality, known for premium food, drink, and boutique accommodations across the UK.
- Benefits: Enjoy up to £42,000 salary, private healthcare, 35% discounts, and a birthday stay with bubbles!
- Why this job: Be part of a caring company that values wellbeing and offers growth opportunities in hospitality.
- Qualifications: Management experience in premium hospitality, strong food & drink knowledge, and a driving license required.
- Other info: We embrace diversity and are open to reasonable adjustments during the recruitment process.
The predicted salary is between 30000 - 42000 £ per year.
General Manager
Welcome to the world of Balfour Hospitality beyond Hush Heath Estate. We are proud to extend the hospitality for which we are renowned at Balfour Winery to the ten fantastic pubs we also own. Situated throughout Central London, East Sussex, Kent and the Cotswolds, they offer premium food, drink and a choice of boutique bedrooms.
We can offer you:
- Up to £42,000 plus TRONC
- Monday – Friday Working Week
- Comprehensive private healthcare insurance through Vitality
- 35% discount on all drinks, food and accommodation across every Balfour site and Balfour Winery
- A stay for you and a plus 1 at any of our hotels for your birthday plus a bottle of bubbles too
- Access to Wage Stream to help you with those unexpected nasty bills
- A great refer a friend scheme
- Accredited members of “Wellbeing Promise”, meaning we are an employer who really does care! ()
We’re looking for our general managers to:
- Hire and keep the best people
- Coach, develop and mentor their team to success
- Drive standards and knowledge to create exceptional guest experiences
- Deliver on your forecasts and budgets
- Maximise revenue by driving volume
- Deliver on the pub’s controllables
In this role we need someone with:
- Previous experience at management level in a premium hospitality business
- Excellent food & drink knowledge
- Good understanding of the importance of financial targets and how we can achieve them
- Familiarity with sales and marketing plans
- Competent and organised in handling bedroom and function enquiries and bookings
- A driving license and vehicle is essential for this role
We welcome applications from a diverse range of individuals and will consider any reasonable adjustments to enable candidates to perform as well as possible during the recruitment process. Please contact with any requests.
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General Manager employer: Balfour at Bow
Contact Detail:
Balfour at Bow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarize yourself with Balfour Hospitality's values and mission. Understanding what makes us unique will help you align your management style with our brand, showcasing your fit for the General Manager role.
✨Tip Number 2
Highlight your experience in coaching and developing teams. Be ready to share specific examples of how you've successfully mentored staff in previous roles, as this is crucial for driving standards and creating exceptional guest experiences.
✨Tip Number 3
Prepare to discuss your financial acumen. Be ready to explain how you've previously met or exceeded financial targets, as well as your approach to maximizing revenue through effective sales and marketing strategies.
✨Tip Number 4
Showcase your knowledge of the hospitality industry, particularly in premium settings. Discuss trends, challenges, and innovations that could impact our pubs, demonstrating your proactive approach to staying ahead in the market.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Understand the Company Culture: Familiarize yourself with Balfour Hospitality's values and mission. Highlight how your personal values align with theirs in your application.
Tailor Your CV: Emphasize your previous management experience in premium hospitality. Include specific examples of how you've successfully coached teams and driven revenue.
Craft a Compelling Cover Letter: In your cover letter, express your passion for hospitality and detail your understanding of financial targets and guest experiences. Make sure to mention your familiarity with sales and marketing plans.
Highlight Relevant Skills: Clearly outline your food and drink knowledge, organizational skills, and experience with handling bookings. This will demonstrate your capability to meet the role's requirements.
How to prepare for a job interview at Balfour at Bow
✨Showcase Your Leadership Skills
As a General Manager, your ability to lead and develop a team is crucial. Be prepared to share specific examples of how you've successfully coached and mentored staff in previous roles.
✨Demonstrate Financial Acumen
Understanding financial targets is key in this role. Discuss your experience with budgets and forecasts, and be ready to explain how you have maximized revenue in past positions.
✨Highlight Your Hospitality Knowledge
With a focus on premium hospitality, make sure to emphasize your food and drink knowledge. Share insights on trends or experiences that showcase your expertise in delivering exceptional guest experiences.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Prepare for scenarios related to managing staff, handling guest complaints, or driving sales, and think through your responses in advance.
