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- Tasks: Engage customers with luxury products and deliver exceptional service at Balenciaga's Selfridges counter.
- Company: Join the iconic Balenciaga brand under Kering Beauté, a leader in luxury fashion.
- Benefits: Enjoy 32 days annual leave, competitive commission, and a clothing allowance.
- Why this job: Be part of a team redefining luxury and driving innovation in the beauty industry.
- Qualifications: Passion for luxury retail and proven sales experience are essential.
- Other info: Flexible hours and opportunities for career growth in a diverse environment.
The predicted salary is between 30000 - 42000 £ per year.
Founded by Spanish-born Cristóbal Balenciaga in 1917 and established in Paris in 1937, the original House of Balenciaga defined modern couture with its many innovations to form and technique. Today it continues to uphold the vision of the House through boundary-pushing collections including women’s and men’s ready-to-wear, accessories, and objets d’art. The brand’s unprecedented interactions with the expanding digital realm, material developments, and today’s social responsibilities keep it at the forefront of modernity.
Welcome to Kering Beauté. Established in 2023, Kering Beauté aims to create value for the Group and its Houses. Bolstered by its industry-leading team, the entity seeks to support the Group’s Houses to develop their Beauty businesses to become growth drivers. The new entity’s teams place innovation and creativity at the heart of their business model to fashion tomorrow’s Beauty – at once sustainable and responsible.
Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.
We are seeking a Full Time and Part Time Luxury Brand Ambassador for our exciting new Balenciaga Counter in Selfridges London. With a passion for luxury and fashion, the drive and determination to make a difference and the desire to shape the future of our business.
As a Luxury Brand Ambassador for Balenciaga, you play a pivotal role in upholding the brand's reputation and delivering unparalleled consistent customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service.
Key responsibilities:
- Develop a deep understanding of our brand, including fragrances, ingredients, and heritage of the brand, to effectively engage customers and drive sales.
- Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
- Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
- Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.
Skills/Experiences desired:
- Exceptional communication and interpersonal skills.
- Proven experience in luxury retail or a similar customer-facing role.
- Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
- Goal-oriented with a track record of meeting and exceeding sales targets.
- Ability to work effectively in a fast-paced environment.
- Flexibility to work weekends and holidays as needed.
- Passion for fashion, fragrance or beauty products is a plus.
Benefits:
- 32 days paid annual leave (pro rata for part time employees)
- Monthly competitive commission structure
- Extra day off for your birthday
- Product allocation with discounted rate
- Clothing allowance
- Contribution into company pension
- Career progression & Training
- Length of service rewards
Luxury Brand Ambassador in City of London employer: Balenciaga
Contact Detail:
Balenciaga Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Brand Ambassador in City of London
✨Tip Number 1
Get to know the brand inside out! Dive deep into Balenciaga's history, products, and values. This knowledge will help you connect with customers and show your passion for luxury.
✨Tip Number 2
Practice your storytelling skills! When you can share engaging stories about the products, it not only drives sales but also creates memorable experiences for customers.
✨Tip Number 3
Network like a pro! Attend industry events or connect with current employees on LinkedIn. Building relationships can give you insider tips and even lead to job opportunities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll be one step closer to joining a team that values innovation and diversity.
We think you need these skills to ace Luxury Brand Ambassador in City of London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for luxury and fashion shine through. Share why you’re excited about the opportunity to represent Balenciaga and how you connect with the brand's heritage and innovation.
Tailor Your Experience: Make sure to highlight any relevant experience in luxury retail or customer service. Use specific examples that demonstrate your ability to meet sales targets and deliver exceptional customer experiences.
Be Authentic: We want to get to know the real you! Don’t be afraid to show your personality in your application. Authenticity is key, so let us see what makes you unique and how you can contribute to our diverse team.
Apply Through Our Website: For the best chance of success, make sure to submit your application through our official website. This way, we can easily track your application and ensure it reaches the right people!
How to prepare for a job interview at Balenciaga
✨Know Your Brand Inside Out
Before the interview, dive deep into Balenciaga's history, values, and product lines. Familiarise yourself with their latest collections and innovations. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, especially in luxury retail. Think of specific examples where you exceeded targets or created memorable customer experiences. Use storytelling to illustrate how you can drive sales and engage customers effectively.
✨Emphasise Customer Service Excellence
Be ready to share instances where you provided exceptional customer service. Highlight your ability to create a welcoming atmosphere and foster brand loyalty. Remember, as a Luxury Brand Ambassador, your role is all about delivering unforgettable experiences.
✨Dress the Part
Since you're applying for a luxury brand, your appearance matters. Dress elegantly and professionally for the interview. This not only reflects your understanding of the brand's image but also demonstrates your commitment to the role.
