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- Tasks: Drive sales, deliver exceptional customer service, and manage a team of Luxury Brand Ambassadors.
- Company: Join the iconic House of Balenciaga, a leader in modern couture.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Be part of a cutting-edge brand and make a real impact in luxury retail.
- Qualifications: Proven retail sales experience and strong leadership skills required.
- Other info: Full-time role based in Selfridges Birmingham with excellent career development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
About us Founded by Spanish-born Cristóbal Balenciaga in 1917 and established in Paris in 1937, the original House of Balenciaga defined modern couture with its many innovations to form and technique. Today it continues to uphold the vision of the House through boundary-pushing collections including women’s and men’s ready-to-wear, accessories, and objets d’art. The brand’s unprecedented interactions with the expanding digital realm, material developments, and today’s social responsibilities keep it at the forefront of modernity.
We are seeking an Account Manager for our exciting new Balenciaga Counter in Selfridges Birmingham. This role requires a strong focus on driving sales, delivering exceptional customer service and managing a team of Luxury Brand Ambassadors.
- Provide guidance, motivation and ongoing training to Luxury Brand Ambassadors.
- Sales Excellence and Stock Management: Strategically achieve sales targets and maintain optimal stock levels. Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
- Relationship Management: Ensure adherence to company policies and streamline administrative processes for efficiency.
- Stay informed about industry trends and provide strategic insights to enhance business performance.
- Provide regular reports on sales performance and relevant activities.
- Exemplify positive leadership qualities and promptly address any challenges within the team.
- Clearly communicate expectations and provide ongoing support and guidance.
- Identify and capitalise on promotional opportunities to maximise brand visibility and sales.
Proven track record in retail sales and management, particularly within the luxury fragrance or beauty sector. Exceptional leadership abilities and effective team management skills. Demonstrate ability to exceed sales targets and drive business growth. Familiarity with retail industry regulations and compliance standards.
This role is full time, 5 days per week, 37.5 hours and based in Selfridges Birmingham. This role reports into the Sales and Education Manager.
Manager-Account Manager in Birmingham employer: Balenciaga
Contact Detail:
Balenciaga Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager-Account Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Balenciaga or luxury retail. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by researching the latest trends in luxury retail and Balenciaga's recent collections. Show us you’re not just passionate but also knowledgeable about the brand and its direction.
✨Tip Number 3
Practice your sales pitch! As an Account Manager, you’ll need to demonstrate your ability to drive sales. Role-play with a friend to refine your approach and boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Balenciaga team.
We think you need these skills to ace Manager-Account Manager in Birmingham
Some tips for your application 🫡
Show Your Passion for Luxury: When you're writing your application, let your love for luxury brands shine through! We want to see how your experience aligns with our vision at Balenciaga, so share specific examples of your past roles in the luxury sector.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your sales achievements and team management skills that match what we're looking for. A little personal touch goes a long way!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you the perfect fit for the Account Manager position. Remember, less is often more!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Balenciaga.
How to prepare for a job interview at Balenciaga
✨Know Your Brand Inside Out
Before the interview, dive deep into Balenciaga's history, values, and recent collections. Understanding the brand's evolution and current direction will help you connect your experience with their vision, showing that you're not just another candidate but someone who truly resonates with their ethos.
✨Showcase Your Sales Savvy
Prepare to discuss specific examples of how you've driven sales in previous roles, especially in luxury retail. Highlight any strategies you've implemented that led to exceeding targets, as this will demonstrate your ability to contribute to Balenciaga's sales excellence.
✨Emphasise Team Leadership Skills
Since the role involves managing a team of Luxury Brand Ambassadors, be ready to share your leadership style and experiences. Discuss how you've motivated teams, provided training, and handled challenges, showcasing your ability to foster a positive and productive work environment.
✨Stay Ahead of Industry Trends
Familiarise yourself with the latest trends in the luxury beauty sector. Be prepared to discuss how these trends can impact Balenciaga's business and share any insights you have on potential promotional opportunities. This shows that you're proactive and can bring valuable strategic insights to the table.
