Surplus Lines Compliance Manager - The Baldwin Group

The Baldwin Group (previously Baldwin Risk Partners) is a cohesive group of experts in business insurance, employee benefits, retirement planning, and all areas of private and personal insurance. Since 2011, we’ve evolved from a local business into a national firm with a vast network of specialisations serving two million clients across the country.

At The Baldwin Group, we provide solutions so our clients can pursue what’s possible for themselves, their families, and their businesses. Whether renting a first apartment, opening a small business or taking a company public, we offer solutions to support clients at every step of their journey giving them peace of mind to pursue their purpose, passion, and dreams. We Protect the Possible.

The Surplus Lines Compliance Manager will lead the surplus lines team and be part of The Baldwin Group’s Insurance Operations Compliance Team (IOCT). This team ensures that all Baldwin Group excess lines placements comply with industry specifications, standards, regulations, and laws. They will be responsible for filing the taxes on non-admitted business, oversee the tracking of new and existing state statutes and regulations with respect to the excess lines markets, and review operational practices, to create, and enforce compliance plans, and perform regulatory risk management.

• Processing surplus lines tax transactions for all states within the deadlines set by those state entities. This includes, but is not limited to, affidavit processing, forwarding of policy to appropriate state (if required), and logging of transactions.
• Filing of all surplus lines tax reports on a monthly, quarterly, semi-annual, and annual basis; involves running of reports and verification of data to ensure accuracy of information making sure submitted information meets all filing deadlines.
• Assist business colleagues and product managers in the review, preparation, and submission of accurate and timely audit responses and fillings of rates, rules, and forms to state insurance departments.
• Reconciling and correcting discrepancies between the tax report and tax documentation received, including working with BRP Accounting teams and production teams to resolve invoicing errors.
• Training business colleagues on Surplus Lines procedures and processes and updating internal systems and reporting databases with the status of the tax filing support on each transaction.
• Working at the direction of the Chief Compliance Officer to design, implement, and enforce compliance strategy, policies and programs that are effective in preventing violations of statutes, regulations, and company policies.
• Assist in responding to filing objections as well as communicate with the DOI and participate in meetings with the DOI to help negotiate and secure approvals of filings within established timeframes.
• Ensure compliance with new and existing laws and regulations by having their team consistently monitor and research regulations, statutes, and bulletins to determine product applicability and impact.
• Oversee the preparation of materials and information required in response to internal and external regulatory audits, data calls, examinations and surveys and assist in drafting responsive communications to the requesting parties or regulatory authorities.
• Partner with BRP Operations and other key stakeholders to create workflow improvements to drive efficiencies that improve the IOCT strategy and business objectives.
• Performing other related duties as assigned.

• Associate degree or equivalent combination of education and experience.
• 1-year professional work experience preferred.
• Knowledge of insurance industry, admitted vs. non-admitted markets, is preferred but not required.
• Microsoft Office proficiency with an emphasis in Excel.
• Strong math and analytical skills.
• Must have exceptional attention to detail.
• Ability to organise and prioritise workload to meet deadlines.
• Excellent communication and interpersonal skills.
• Ability to prioritise and execute tasks independently in a fast-paced environment.