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For Companies At a Glance
- Tasks: Assist customers with inquiries and resolve issues to build lasting relationships.
- Company: Leading energy services provider in Sheffield with a focus on service excellence.
- Benefits: Full-time hours in a diverse and collaborative work environment.
- Why this job: Join a team dedicated to customer satisfaction and make a real difference.
- Qualifications: Strong communication skills and a problem-solving mindset required.
The predicted salary is between 28800 - 48000 £ per year.
A leading energy services provider in Sheffield is seeking a Customer Service Advisor to join their team. This role involves answering customer inquiries, resolving issues efficiently, and developing long-term customer relationships.
Candidates should possess strong communication skills, a problem-solving mindset, and the ability to handle payments responsibly.
The position offers full-time hours and the opportunity to work within a diverse, collaborative environment focused on service excellence.
Industrial Gas Customer Advisor in Sheffield employer: Balazs
Contact Detail:
Balazs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Industrial Gas Customer Advisor in Sheffield
✨Tip Number 1
Make sure you know the company inside out! Research their values, services, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer interaction, try role-playing common customer scenarios with a friend. This will boost your confidence and help you think on your feet during interviews.
✨Tip Number 3
Show off your problem-solving skills! Prepare examples from your past experiences where you successfully resolved issues for customers. This will demonstrate your ability to handle challenges effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Industrial Gas Customer Advisor in Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and problem-solving skills. We want to see how you can bring value to our team, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with what we’re looking for. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills: Since this role is all about customer interaction, make sure your application reflects your strong communication abilities. Whether it’s through clear language or a friendly tone, let us know you can connect with customers effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Balazs
✨Know Your Stuff
Before the interview, make sure you understand the basics of industrial gas services and the role of a Customer Service Advisor. Brush up on common customer inquiries and issues related to energy services so you can speak confidently about how you'd handle them.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend or family member to refine your responses and ensure you come across as approachable and professional.
✨Problem-Solving Scenarios
Prepare for situational questions that test your problem-solving abilities. Think of examples from your past experiences where you successfully resolved customer issues or improved service delivery. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Emphasise Relationship Building
This role is all about developing long-term customer relationships. Be ready to discuss how you've built rapport with customers in previous roles. Highlight any strategies you've used to maintain customer satisfaction and loyalty, as this will show you're a great fit for their team.
