Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead our Dagenham store, manage staff, and drive sales while ensuring excellent customer service.
- Company: Join Khalsa Schoolwear, a respected name in the school uniform industry with strong community ties.
- Benefits: Enjoy a competitive salary, career autonomy, and a vibrant work environment in East London.
- Why this job: Make a real impact on local education while developing your leadership skills in retail.
- Qualifications: Proven leadership experience and a knack for retail sales and customer service.
- Other info: Dynamic role with opportunities for growth and community engagement.
The predicted salary is between 30000 - 38000 £ per year.
Khalsa Schoolwear is a leading name in the specialist school uniform industry, known for our heritage, reliability, and commitment to the local community. Based out of our lively Dagenham hub, we serve as a vital partner to schools across the region, providing high-quality, durable uniforms both in-store and through our dedicated digital platforms.
We are seeking a dynamic and multi-talented leader to take the helm of our Dagenham operations. This is a high-impact role where you will bridge the gap between retail excellence and professional customer service to ensure client retention. To succeed, you will first familiarise yourself with the fundamental aspects of our school uniform business, including school uniform policies, our website's front and back end, and our EPOS and till systems. You will also gain a deep understanding of our stock and respective stock locations to ensure seamless delivery to our customers.
Key areas of responsibility
- Leadership & Staff Management: Recruit, train, schedule, motivate, and appraise staff; foster a positive team environment; and manage performance in a way that maximises sales.
- Sales & Profitability: Set and achieve ambitious sales targets against agreed KPIs, implement innovative strategies to increase revenue, and provide in-depth analysis of sales data.
- Customer Experience: Liaise and communicate professionally with clients and customers in person, by phone, and via email. Deliver exceptional service, handle complaints with total professionalism, and build lasting customer relationships.
- B2B Growth: Assist with managing a diverse portfolio of business accounts (schools and other clients) and represent Khalsa Schoolwear at high-profile marketing and sales events.
- Operations & Inventory: Oversee all daily operations, manage stock levels and ordering, lead loss prevention initiatives, and maintain impeccable store cleanliness and organisation.
- Merchandising: Plan and arrange promotional materials, displays, and in-store setups to maximise every sales opportunity.
- Compliance: Ensure strict adherence to company policies, health and safety regulations, and security procedures.
About You
The ideal candidate is a proactive professional who can pivot between the fast-paced nature of a retail floor and the strategic requirements of store management.
- Proven Leadership: Strong communication and interpersonal skills with a track record of managing and motivating teams.
- Strategic Thinker: Strong problem-solving and decision-making abilities, with the confidence to act on your own initiative.
- Commercial Acumen: Significant experience in retail sales and marketing, with the ability to turn data into actionable results.
- Operational Expert: Solid knowledge of inventory management and a keen eye for visual merchandising to keep the store looking its best.
What We Offer
- Competitive Salary: £30,000 - £38,000 reflective of your experience and the dual nature of the role.
- Career Autonomy: The chance to lead a well-known local business and make a tangible impact on its growth and community reputation.
- Varied Workday: A unique blend of retail management, external marketing events, and professional B2B client services.
- Prime Location: Work in the heart of East London with excellent transport links and a vibrant local culture.
This role requires a leader who is comfortable representing the brand externally at school events and marketing functions, ensuring Khalsa Schoolwear remains the premier choice for uniform provision.
If this sounds like you hit the apply button and start your journey with Khalsa Schoolwear today!
Store Manager employer: Balance Spa Management
Contact Detail:
Balance Spa Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Khalsa Schoolwear's values, mission, and what makes them tick. This will help you connect your experience with their goals and show you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions and think about how your past experiences relate to the role of Store Manager. We want you to feel confident and ready to showcase your leadership skills!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the company culture and expectations. This can give you an edge and help you tailor your approach during the interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Know Your Stuff: Before you start writing your application, make sure you understand what Khalsa Schoolwear is all about. Familiarise yourself with our values, the role of a Store Manager, and how we serve our community. This will help you tailor your application to show that you're the perfect fit!
Show Off Your Skills: When you're crafting your application, highlight your leadership experience and any relevant retail skills. Use specific examples to demonstrate how you've successfully managed teams or improved sales in the past. We want to see how you can bring your expertise to our Dagenham hub!
Be Personable: Remember, we're looking for someone who can connect with customers and staff alike. Make sure your application reflects your communication style. A friendly tone can go a long way in showing us that you’re the right person to foster a positive team environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team at Khalsa Schoolwear!
How to prepare for a job interview at Balance Spa Management
✨Know Your Stuff
Before the interview, dive deep into Khalsa Schoolwear's history and values. Familiarise yourself with their product range and understand the school uniform policies they adhere to. This knowledge will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Think about specific situations where you motivated staff or improved performance. Highlighting your leadership experience will demonstrate that you're ready to take charge at the Dagenham store.
✨Be Customer-Centric
Since customer experience is key for this role, come prepared with examples of how you've handled customer complaints or built lasting relationships. Show that you understand the importance of exceptional service and how it impacts sales and client retention.
✨Think Strategically
Brush up on your commercial acumen by reviewing sales data and trends relevant to retail. Be ready to discuss innovative strategies you've implemented in previous roles to boost sales. This will illustrate your ability to think strategically and make data-driven decisions.
