Account Manager Reporting To: Sales Director - Account Management Location: UK Based at any of our facilities Tyne, Birkenhead, Padstow, Falmouth or Gibraltar with Regular Travel Reward: Competitive Salary + Commission Scheme + Benefits Join Balaena At Balaena, we're building a high-performing, customer-focused commercial organisation designed to support our ambitious growth plans. As we continue to grow as One Balaena , we're looking for an exceptional Account Manager to help strengthen customer relationships, grow existing accounts and maximise the value of our customer portfolio across the Group. This is an exciting opportunity for a commercially driven sales professional who thrives on building long-term partnerships, identifying opportunities and delivering exceptional customer experiences. You'll play a key role in driving sustainable growth by working closely with customers across the UK and beyond, developing strategic relationships, securing repeat business and identifying opportunities to expand Balaena's services and capabilities. We're looking for someone who is commercially minded, highly motivated and comfortable operating in a fast-paced, target-driven environment. Someone who enjoys being on the road, meeting customers face-to-face, understanding their challenges and turning strong relationships into measurable commercial results. If you're energised by growing accounts, exceeding targets and becoming a trusted partner to customers, we'd love to hear from you. Role Purpose To manage, retain and grow revenue within Balaena's existing customer base. This is a commercially focused, field-based sales role responsible for developing strategic customer relationships, securing repeat business, identifying growth opportunities and increasing customer value across assigned accounts. The role holder will act as the primary commercial contact for key customers, ensuring Balaena delivers a professional, coordinated and consistent customer experience while driving revenue growth and customer retention. Role Environment
Account Manager employer: Balaena
Balaena is an exceptional employer, offering a dynamic work environment in Falmouth that prioritises employee well-being and professional growth. With a strong commitment to sustainability and community partnership, we provide our Tug Engineers with competitive salaries, generous leave, and comprehensive benefits, all while fostering a culture of teamwork and innovation. Join us to be part of a leading maritime group where your skills will contribute to national resilience and commercial success.
