At a Glance
- Tasks: Lead two new café locations, manage teams, and ensure top-notch customer experience.
- Company: Honesty Group, a vibrant hospitality business focused on quality and community.
- Benefits: 37.5 hours per week, Sundays off, free meals, and 20% staff discount.
- Other info: Hands-on role with potential for career growth as new cafés open.
- Why this job: Join a growing team with genuine progression opportunities in a dynamic environment.
- Qualifications: Experience in multi-site management and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
About Us
Honesty Group is an independent hospitality business built around great coffee, fresh food and genuine service. Since launching in 2014, we’ve grown into a collection of cafés, pubs, farm shops and hospitality businesses focused on quality, community and strong team culture. We are now opening two new London café locations in Fulham and Kensington and are looking for a hands-on Multi-Site Manager to lead both sites and support the next stage of our growth.
What We Offer
- 37.5 hours per week across a 5-day revolving rota
- Sundays off to support work-life balance
- Genuine progression opportunities as the London business expands
- Full training and ongoing development
- Free meal on duty
- 20% staff discount across the group
- Discounted Cookery School courses
The Role
We are looking for an experienced and operationally focused Multi-Site Manager to oversee the day-to-day running of our two new London locations. This is a hands-on role where you will work as part of the rota across both coffee shops, supporting service, coffee, customer experience and simple daily food preparation alongside Supervisors and Coffee Shop Assistants. You will lead teams, manage standards, drive sales and help create a positive and supportive working culture across both locations. As the London business grows and additional cafés are opened, the scope of this role will expand with genuine progression opportunities into a wider Area Manager position.
Key Responsibilities
- Manage the daily operation of two London café locations
- Lead operational shifts and support day-to-day service
- Recruit, train and develop teams
- Oversee the Management of rotas, staffing levels and labour performance
- Drive sales and customer experience standards
- Maintain food safety, hygiene and health & safety compliance
- Oversee stock control, deliveries, ordering and waste
- Support coffee service and simple food preparation, including fresh sandwiches and grab-and-go items
- Ensure sites remain clean, organised and well presented
- Support future site openings and operational growth within London
What We’re Looking For
- Previous multi-site, cluster or senior hospitality management experience
- Strong leadership and people management skills
- Experience within cafés, coffee shops or fast-paced hospitality environments
- A hands-on leadership style and strong operational standards
- Commercial awareness and understanding of labour control
- Excellent organisation and communication skills
- Calm under pressure and adaptable within a growing business
- Passion for hospitality, coffee and customer experience
- Experience opening new hospitality sites is desirable but not essential.
Manager in Newbury employer: Bakery
Honesty Group is an exceptional employer that prioritises a supportive work culture and genuine employee growth opportunities, especially as we expand our London café locations in Fulham and Kensington. With a focus on quality service and community, we offer a balanced work-life schedule, comprehensive training, and the chance to progress into higher management roles as our business continues to grow. Join us for a rewarding career where your passion for hospitality and leadership can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Manager in Newbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who know about openings at places like Honesty Group. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for coffee and customer service shine through. We want to see how you can bring your unique flair to the team.
✨Tip Number 3
Be prepared to demonstrate your skills! If you’re applying for a hands-on role like Multi-Site Manager, be ready to discuss real-life scenarios where you’ve led teams or improved operations. We love hearing about your experiences!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our growing family.
We think you need these skills to ace Manager in Newbury
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for hospitality and coffee shine through. We want to see that you’re genuinely excited about the role and our mission at Honesty Group.
Tailor Your CV:Make sure to customise your CV to highlight your multi-site management experience and leadership skills. We’re looking for someone who can manage teams effectively, so showcase those relevant experiences!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills are easy to spot. Remember, we’re busy too!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Bakery
✨Know the Company Inside Out
Before your interview, take some time to research Honesty Group. Understand their values, mission, and what makes their cafés unique. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Multi-Site Manager, you'll need strong leadership skills. Prepare examples from your past experiences where you've successfully led teams, managed operations, or improved customer service. Be ready to discuss how you can bring that hands-on approach to both café locations.
✨Demonstrate Your Operational Know-How
Familiarise yourself with the day-to-day operations of a café. Be prepared to discuss how you would manage staffing levels, drive sales, and maintain high standards of hygiene and safety. Showing that you understand the operational side will set you apart from other candidates.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, future growth plans, or how they support staff development. This shows that you're not just interested in the role, but also in contributing to the company's success.
