Bakery Supervisor in London

The WatchHouse Bakery Supervisor is hands-on and leads by example; someone who is passionate about quality, consistency and provenance. An empathetic team-leader, they are passionate about developing talent and sharing knowledge. They are able to motivate and successfully lead a high performing team in delivering innovative and best-in-class products to our Houses. They are responsible for leading the day-to-day running of the production schedule to ensure everything produced is to the required standard and within budget. This role is also responsible for the day-to-day supervision of health and food safety of the bakery ensuring full compliance with WatchHouse’s operating procedures.

Key Responsibilities:

• Maintain a positive culture and an engaged team motivated to create a world-class bakery programme.
• Lead, motivate and hold to account the bakery team throughout your shift.
• Support the bakery manager with onboarding - demonstrating new recipes and training production techniques out to the wider team.
• Uphold standards with honesty and empathy to ensure consistent quality.
• Coordinate team to ensure all orders are produced to specification and dispatched correctly.
• Manage bakery stock management, ordering appropriate levels of stock to control wastage.
• Ensure full bakery compliance, keeping records of work practices to comply with Health and Safety legislation guaranteeing safe food practice.
• Keep working equipment safe and in good order whilst ensuring any maintenance is flagged swiftly.

Key to this role:

• Genuine passion for food and desire to deliver best in class products to our Houses.
• Ability to diligently follow recipe specifications.
• Strong leadership abilities, with a positive can-do attitude.
• Experience in lamination, viennoiserie, enriched doughs and patisserie.
• Previous experience leading a team in a high-volume production bakery - with the ability to deliver effective feedback and hold their team to account.
• Level 3 Food Hygiene or successful completion by end of probation, knowledge of HACCP and ability to implement and manage food safety practices to remain compliant.
• Excellent verbal and written communication skills.
• Ability to prioritise tasks to ensure operational efficiency and success.

At WatchHouse, we are a people first business. We treat everyone with respect. We pride ourselves in creating an environment where diversity is celebrated, equality is insisted, and inclusion expected. A company where we believe in having the right person in the role; and personality, individuality and uniqueness top the list of what we are looking for in applications and throughout our hiring process. We also know that everyone is different, and we value and respect diversity, standing up for equality and standing against any form of discrimination.

Decisions about and the treatment of people at work should be based on the individual’s abilities, skills, performance, and behaviour - these should be assessed against the WatchHouse job description requirements for each individual role. We are always patient and considerate towards others. Encouraging, approachable and communicate brilliantly. We strive to be the best we can be, by giving and receiving regular and honest feedback in a professional manner. We plan, prioritise and are mindful and respect the time of others. We complete every task to the best of our ability. Always happy to ask for help, work in cohesion with other people/departments and share successes. We work to make WatchHouse an environment of trust and camaraderie, where others are inspired to play their part in working effectively together. Building strong relationships with others and demonstrating positive energy. We recognise and value the contribution of others across the business, working together to deliver the Modern Coffee experience to each and every person touched by our business.