Overview
In this role you will support the Practice Innovation team to address client challenges and strategic goals by combining people, processes, data, and technology. You will contribute to ideation, design, and delivery of priority projects and help foster a culture of client-centric innovation. You’ll work with diverse professionals to shape solutions that improve outcomes and efficiency, and you’ll communicate insights to senior leadership. This is an opportunity to drive cross‑functional change in a leading global law firm.
Pay / Benefits
- comprehensive private health cover
- income protection
- life assurance
- employee assistance plan
- world‑class career development
- collaborative working environment
Responsibilities
- Design and implement solutions using process-improvement and human-centered design methods (workshops, user interviews, journey/process mapping, rapid prototyping)
- Create and champion design deliverables (user journeys, service blueprints, process maps, wireframes, business model canvases, playbooks)
- Synthesize qualitative and quantitative data to tell stories and shape solutions
- Collaborate with cross‑functional team members from diverse legal and professional backgrounds
- Track and report project deliverables
- Frame and present design outcomes to senior leadership, verbally and visually
- Share research learnings to scale insights across the firm
- Identify opportunities where technology can transform project delivery and map new ways of working
- Work cross‑functionally to embed innovative practices in workflows
Key requirements
- Experience in innovation within a law firm or consulting environment
- Experience with design thinking is ideal
- AI experience desirable
- Experience in broad process improvement and/or project management or direct legal practice with an interest in new approaches
- Excellent communication and presentation skills (listening, writing, storytelling)
- Proactive, self‑directed, and delivery‑focused
- Comfort with ambiguity and novel problems
- Curious, adaptable, and eager to learn new ways of working
- Flexible mindset and openness to trying new problem‑solving approaches
- Strong change‑management abilities across multiple stakeholders
- Empathetic and inclusive when engaging diverse stakeholders
- strong communication
- curiosity
- proactivity
- design thinking
- AI (experience with AI)
- data storytelling
Innovation Specialist in Belfast employer: Baker&McKenzie
Baker McKenzie is an exceptional employer, offering a dynamic and collaborative work environment in Belfast, where you will be part of a newly established Employment Practice team. With a strong commitment to employee growth, comprehensive benefits including private health cover and life assurance, and a focus on diversity and inclusion, we provide a unique opportunity for lawyers to engage in high-quality, varied work while being supported in their professional aspirations.
