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For Companies At a Glance
- Tasks: Manage accounts, build relationships, and deliver engaging online training sessions.
- Company: Award-winning financial services organisation with a focus on employee development.
- Benefits: Generous holiday, private health insurance, pension scheme, and continuous learning opportunities.
- Why this job: Join a growing team and make a real impact in a supportive environment.
- Qualifications: Strong communication skills and experience in account management or customer-focused roles.
- Other info: Hybrid working model with 2 days WFH and a culture that values well-being.
The predicted salary is between 28800 - 38400 £ per year.
£32,000 + bonus | Hybrid working 2 days WFH | Exeter
Are you a natural relationship-builder who thrives in a collaborative, people-focused environment? Our client, a respected and award-winning organisation within the financial services sector, is growing and this is an excellent opportunity to join a forward-thinking business with a genuine commitment to employee development and customer excellence.
The Role
As Telephone Account Manager, you'll play a key role in supporting and growing intermediary relationships. You'll work closely with Key Account Managers to achieve a team target, act as a trusted point of contact, and confidently deliver training via webinars to support product understanding and maximise engagement. This is a newly created role as this team is growing.
Key responsibilities include:
- Managing and developing a portfolio of accounts
- Identifying opportunities to drive growth and following up warm leads
- Supporting events and maintaining regular communication across channels
- Delivering engaging online training sessions
- Building strong internal relationships to ensure a joined-up customer experience
- Committing to ongoing learning and professional development
What You'll Bring
- Strong communication and relationship-building skills
- Experience in an account management or customer-focused role
- Knowledge of financial services or intermediary markets (advantageous)
- Confident presenter with the ability to organise and prioritise effectively
- IT proficiency, including MS Office and CRM/database systems
What's in It for You
This organisation offers a supportive, inclusive working culture where well-being, growth, and recognition genuinely matter. You'll enjoy a generous and well-rounded benefits package, including:
- 27 days holiday plus bank holidays
- Pension scheme
- Private health insurance and health assessments
- Life assurance
- Holiday trading options
- Employee Assistance Programme
- Paid volunteering days
- Your birthday off
- Continuous learning and development opportunities
If you're motivated, people-centric, and excited by the opportunity to make a real impact, we'd love to hear from you. Apply with your CV today.
Telephone Account Manager in Exeter employer: Baker Snell
Contact Detail:
Baker Snell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telephone Account Manager in Exeter
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience and how it relates to the Telephone Account Manager role. A confident presentation can really set you apart.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. It’s a simple way to stand out.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are excited about joining us at StudySmarter.
We think you need these skills to ace Telephone Account Manager in Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Telephone Account Manager. Highlight your relationship-building skills and any relevant experience in account management or customer-focused roles. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're excited about this opportunity and how your background aligns with our values. Be genuine and let your personality come through – we love to see the real you!
Showcase Your Communication Skills: As a Telephone Account Manager, strong communication is key. In your application, demonstrate your ability to convey ideas clearly and effectively. Whether it's through your CV, cover letter, or any additional materials, make sure we can see your communication prowess!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Baker Snell
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of financial services and intermediary markets. Familiarise yourself with the company’s products and services so you can confidently discuss how you can support and grow their intermediary relationships.
✨Show Off Your People Skills
As a Telephone Account Manager, relationship-building is key. Prepare examples from your past experiences where you've successfully built and maintained relationships. Be ready to demonstrate your communication skills and how you can engage effectively with clients and colleagues alike.
✨Practice Your Presentation Skills
Since delivering training via webinars is part of the role, practice presenting in front of friends or family. Focus on being clear and engaging. This will not only help you feel more confident but also showcase your ability to communicate complex information effectively during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, growth opportunities, and the company culture. This shows your genuine interest in the role and helps you assess if it’s the right fit for you. Plus, it gives you a chance to engage in a two-way conversation, which is always a plus!
