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For Companies At a Glance
- Tasks: Manage accounts, build relationships, and deliver engaging online training sessions.
- Company: Award-winning financial services organisation with a focus on employee development.
- Benefits: Generous holiday, private health insurance, pension scheme, and continuous learning opportunities.
- Why this job: Join a growing team and make a real impact in a supportive environment.
- Qualifications: Strong communication skills and experience in account management or customer-focused roles.
- Other info: Hybrid working model with 2 days WFH and a culture that values well-being.
The predicted salary is between 28800 - 38400 ÂŁ per year.
Are you a natural relationship‑builder who thrives in a collaborative, people‑focused environment? Our client, a respected and award‑winning organisation within the financial services sector, is growing and this is an excellent opportunity to join a forward‑thinking business with a genuine commitment to employee development and customer excellence.
The Role
As Telephone Account Manager, you’ll play a key role in supporting and growing intermediary relationships. You’ll work closely with Key Account Managers to achieve a team target, act as a trusted point of contact, and confidently deliver training via webinars to support product understanding and maximise engagement. This is a newly created role as this team is growing.
Key responsibilities include:
- Managing and developing a portfolio of accounts
- Identifying opportunities to drive growth and following up warm leads
- Supporting events and maintaining regular communication across channels
- Delivering engaging online training sessions
- Building strong internal relationships to ensure a joined‑up customer experience
- Committing to ongoing learning and professional development
What You’ll Bring
- Strong communication and relationship‑building skills
- Experience in an account management or customer‑focused role
- Knowledge of financial services or intermediary markets (advantageous)
- Confident presenter with the ability to organise and prioritise effectively
- IT proficiency, including MS Office and CRM/database systems
What’s in It for You
This organisation offers a supportive, inclusive working culture where well‑being, growth, and recognition genuinely matter. You’ll enjoy a generous and well‑rounded benefits package, including:
- 27 days’ holiday plus bank holidays
- Pension scheme
- Private health insurance and health assessments
- Life assurance
- Holiday trading options
- Employee Assistance Programme
- Paid volunteering days
- Your birthday off
- Continuous learning and development opportunities
If you’re motivated, people‑centric, and excited by the opportunity to make a real impact, we’d love to hear from you. Apply with your CV today.
Locations
Telephone Account Manager in Devon, Exeter employer: Baker Snell
Contact Detail:
Baker Snell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telephone Account Manager in Devon, Exeter
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the lookout for a Telephone Account Manager role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising your presentation skills. Since you'll be delivering training sessions, showcasing your ability to engage an audience will be key. Try recording yourself or presenting to friends for feedback!
✨Tip Number 3
Stay updated on industry trends and news in financial services. This knowledge will not only help you during interviews but also show potential employers that you're genuinely interested and committed to the field.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, it shows you're serious about joining our team and ready to take that next step in your career.
We think you need these skills to ace Telephone Account Manager in Devon, Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Telephone Account Manager role. Highlight your relationship-building abilities and any relevant experience in account management or customer-focused roles.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re excited about this opportunity. Share specific examples of how you've successfully managed accounts or built relationships in the past, and show us your passion for the financial services sector.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application is clear and engaging. Use a friendly tone and ensure there are no typos or grammatical errors – we want to see your attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process. We can’t wait to hear from you!
How to prepare for a job interview at Baker Snell
✨Know Your Stuff
Before the interview, make sure you brush up on the financial services sector and the specific products your potential employer offers. Being able to discuss their services confidently will show that you're genuinely interested and prepared.
✨Showcase Your Relationship-Building Skills
Prepare examples from your past experiences where you've successfully built and maintained relationships. This role is all about collaboration, so highlight how you've worked with others to achieve common goals.
✨Practice Your Presentation Skills
Since you'll be delivering training sessions, it’s crucial to demonstrate your presentation skills during the interview. Consider doing a mock presentation on a relevant topic to showcase your confidence and ability to engage an audience.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company culture and growth opportunities. Inquire about their approach to employee development or how they support team collaboration, which aligns with the role's focus.
