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For Companies At a Glance
- Tasks: Lead operational excellence by optimising logistics and improving workflows.
- Company: Dynamic company focused on efficiency and innovation.
- Benefits: Flexible hours, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by driving improvements in service and product operations.
- Qualifications: Experience in logistics, scheduling, and Lean Management principles.
- Other info: Join a collaborative team dedicated to continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
Main Purpose of the Role
This role will focus on improving efficiency, implementing systems, and ensuring operational processes support both service delivery and product-based activities. The successful candidate will have strong experience in logistics, scheduling, route optimisation, and operational improvement methodologies such as Lean Management. The Operations Manager will play a key role in improving workflows, supporting teams, and driving operational excellence across service and product functions.
Shift: Monday – Friday 9am – 5pm (flexible)
Key Responsibilities:
- Manage complex scheduling and route optimisation to maximise efficiency and service delivery.
- Lead the implementation and integration of route optimisation software and operational systems.
- Apply Lean Management principles to identify process improvements and eliminate operational waste.
- Oversee logistics, warehouse operations, and stock management processes.
- Ensure effective Goods In/Goods Out processes and optimise stock placement within warehouse management systems (WMS).
- Work closely with leadership to improve operational performance and scalability.
- Support strategic purchasing and inventory planning to ensure optimal stock levels.
- Lead and develop operational teams, promoting collaboration, accountability, and continuous improvement.
- Manage and resolve operational conflicts through strong negotiation and communication.
- Contribute to HR-related processes including hiring, investigations, performance management, and disciplinary procedures when required.
- Support operational projects, including system upgrades and integration with ERP/WMS platforms.
Essential Skills & Experience:
- Conflict management
- Negotiation skills
- Strong interpersonal communication
- Team development and coaching
- Operational planning and organisational skills
- Significant experience managing complex operational scheduling and route optimisation.
- Experience implementing operational or logistics software systems.
- Strong understanding of Lean Management principles.
Desirable Skills & Experience:
- Experience within both service-led businesses and product-based operations, with understanding of workforce variability and stock management.
- Knowledge of strategic purchasing, Goods In/Out operations, and warehouse optimisation.
- Experience with Warehouse Management Systems (WMS) and ERP systems, including system integration projects.
- Background in warehouse and logistics operations.
- Route optimisation experience from a logistics or haulage environment.
- Understanding of HR processes including hiring, investigations, and disciplinary procedures.
Preferred Qualifications:
- Lean Six Sigma Green Belt
- NEBOSH or IOSH certification
- AGILE or PRINCE2 Project Management certification
Operations Manager employer: Baker Recruitment Group Ltd
Contact Detail:
Baker Recruitment Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics and operations field. Attend industry events or webinars, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by practising common questions related to operational efficiency and Lean Management. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you showcase your experience in logistics and scheduling effectively.
✨Tip Number 3
Showcase your skills with real examples! When discussing your experience, highlight specific projects where you improved workflows or implemented new systems. We want to see how you’ve made a tangible impact in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company. Let’s get you that Operations Manager role!
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in logistics, scheduling, and Lean Management. We want to see how your skills align with the role of Operations Manager, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about operational excellence and how you can contribute to our team. Keep it engaging and relevant to the job description.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled operational challenges in the past. We love candidates who can demonstrate their conflict management and negotiation skills through real-life scenarios.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Baker Recruitment Group Ltd
✨Know Your Lean Management Principles
Make sure you brush up on Lean Management principles before the interview. Be ready to discuss how you've applied these methodologies in past roles to improve efficiency and eliminate waste. Having specific examples will show your understanding and practical experience.
✨Showcase Your Scheduling Skills
Prepare to talk about your experience with complex scheduling and route optimisation. Think of a few scenarios where you successfully maximised efficiency and service delivery. This will demonstrate your capability to handle the key responsibilities of the role.
✨Communicate Your Conflict Management Experience
Since conflict management is crucial for this role, be ready to share examples of how you've resolved operational conflicts in the past. Highlight your negotiation skills and how effective communication played a part in those situations.
✨Familiarise Yourself with Relevant Software
Get to know the operational and logistics software systems mentioned in the job description. If you've worked with similar tools or have experience with ERP/WMS platforms, be sure to mention that. Showing familiarity with these systems can set you apart from other candidates.