Business Development Manager, Dispute Resolution Practice Group in City of Westminster

Responsibilities

• Drive the profitable growth of the Dispute Resolution PG in London and help the Partners pursue new mandates in London and internationally through the design and execution of strategic, revenue-generating and profitable BD activities.
• Make recommendations on BDMC activities, best practices, progress and importantly, return against priorities and investment.
• Drive work with priority clients for London and internationally where required, work with specialist client teams and local teams as needed.
• Review a pipeline of targets to ensure that opportunities are prioritized and targeting efforts are focused on the greatest opportunities for developing business.
• Be involved in pitches and pursuits as required for the Dispute Resolution PG; focus on pitches for their home market but also lead on international opportunities as necessary, ensure consistency of PG messaging and advise on PG content as required; work with other pitch specialists and colleagues as necessary.
• Directories and submissions; local delivery for the PG by working closely with the Directories Awards & Submissions team.
• Capture client feedback, matter experience, client contacts, and business development leads to enable the practice to promote itself effectively and to grow its business.
• Support marketing for the PG within the office, working with any marketing specialists as applicable.
• Work with communications professionals to help drive comms as appropriate to best develop the Practice’s profile through relevant channels, both externally and internally.
• Contribute to any BDMC infrastructure roll-outs which are relevant to the PG or function.
• Encourage a more data-driven mindset within the London office; use appropriate tools and work with the analytics team as necessary.
• Work with Knowledge Management (KM), Research (and other) teams as necessary to develop useful research, monitor trends and apply them in the best way possible for the PG.
• Deliver some office initiatives and support as necessary.

Travel Requirements

• Limited travel required on an ad-hoc basis only (e.g., if necessary for certain meetings or events).

Qualifications

• Educated to degree level and ideally with an additional business qualification / experience focusing on Business Development, Marketing, Communications, Sales or related commercial subjects.
• Extensive experience in business development, client relationship management with an international law firm or other professional/financial services environment.
• Deep business acumen and understanding of strategic and business planning gained through experience in mid-to-senior level business roles, as well as strong financial acumen.
• Proven track record of delivering on client relationships and revenues, as well as developing and delivering on metrics.
• Leadership experience is preferred, with strong experience managing a Business Development department.
• Excellent written and verbal communication skills; able to interact and influence at senior levels of the Firm.
• Fluent written and spoken English is required with strong writing skills.
• Outstanding Leadership skills, high IQ and EQ, with an ability to coach and inspire others.
• An appreciation of, and experience of matrix management across multiple offices/countries.
• A collegiate approach and able to work collaboratively with colleagues, management and leadership across EMEA and the Firm more widely.
• An ambassador of change.
• A confident, calm and credible style with the ability to work well under pressure and manage multiple concurrent projects.
• Respects and enjoys the diversity of cultural, social and academic backgrounds found in the Firm.

Reports To

• The EMEA BD Lead for the Dispute Resolution Practice Group, but with close operational working relationship with the London Office Lead.