Planner in Bradford

We are seeking a dedicated and detail-oriented Planner to join a brilliant team in Bradford. The Planner is responsible for scheduling maintenance visits and appointments and ensuring they are compliant with industry / company standards, customer service level agreements / expectations and KPI\’s.

What you’ll be doing

• Contact clients to schedule appointments for inspectors to visit premises.
• Allocate / plan jobs to achieve company goals and time limits.
• Communicate jobs to inspectors in a timely manner.
• Maintain the Master Planning Schedule.
• Reschedule and document cancelled appointments
• Co‑ordinate with operatives, inspectors and other team members to ensure a timely and efficient service delivery.

What you’ll need

• Excellent communication and interpersonal skills.
• Ability to deal with complex and frustrating situations.
• Strong organisational skills and attention to detail.
• Competent user of Excel.
• Computer literacy for data entry and the production of reports and schedules.
• A proactive approach to problem‑solving and the ability to adapt in a fast‑paced environment.
• Strong interpersonal skills with the ability to work collaboratively within a team setting.

Working hours are Monday to Friday 8.30am – 4.30pm.

The contract is ongoing temporary with a view to potentially being permanent fo…