At a Glance
- Tasks: Be the go-to person for customers, managing projects and ensuring top-notch service.
- Company: Join a thriving business in Pudsey with a vibrant team culture.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Other info: Exciting growth potential within a dynamic commercial team.
- Why this job: Kickstart your career in account management and build strong client relationships.
- Qualifications: Previous office experience and excellent customer service skills are a must.
The predicted salary is between 28000 - 35000 £ per year.
Junior Account Manager Due to continued growth, our brilliant client in Pudsey are looking to recruit an enthusiastic and ambitious Junior Account Manager.
Ideally, you have previous office experience along with a background in customer service and the ability to build strong client relationships.
This is an exciting opportunity for a motivated individual to develop their career within a thriving business and become a key member of the commercial team.
About the Role Reporting to the Senior Account Management Team, you will act as a primary point of contact for customers, ensuring their requirements are successfully delivered on time and to the highest standard.
You will work closely with colleagues across Sales, Technical, Production and other departments to manage projects from enquiry through to completion.
Orders Delivery schedules Artwork approvals Quotations Build and maintain strong customer relationships.
Collaborate with Technical, Production and Sales teams on new and existing projects.
Manage project critical paths to ensure deadlines are achieved.
Handle inbound telephone enquiries professionally.
Host customer visits and press passes at our facilities.
Excellent customer service and relationship-building skills.
A confident and professional telephone manner.
Excellent organisational and time-management skills.
Good IT skills, including proficiency in Microsoft Office.
Experience working in an office-based, customer-facing environment.
Career development and progression opportunities.
Salary in the region of £28 - 35k depending on experience.
German Speaking Junior Account Manager in Pudsey employer: Baker Harding Limited
Join a supportive and dynamic family-owned business in Leeds, where your expertise as an Electrical Testing Engineer will be valued and nurtured. With a strong commitment to employee growth, we offer ongoing training and development opportunities, alongside a collaborative work culture that prioritises innovation and teamwork. Enjoy the unique advantage of working with cutting-edge technology in a company that truly cares about its employees and their contributions.
StudySmarter Expert Advice🤫
We think this is how you could land German Speaking Junior Account Manager in Pudsey
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Baker Harding Limited. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Baker Harding Limited before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace German Speaking Junior Account Manager in Pudsey
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Baker Harding Limited:Your cover letter is your chance to shine! Tell us why you want to work at Baker Harding Limited specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Baker Harding Limited!
How to prepare for a job interview at Baker Harding Limited
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
