Job Description
Our client, a leading manufacturer and supplier of electrical power distribution equipment, is seeking an experienced Contracts Manager.
As a Contracts Manager you will be responsible for providing a professional post order management service, ensuring we fulfil stakeholders expectations both internally and externally whist maintaining excellent customer satisfaction.
The Role:
- Generate the contract and review the project scope, identifying risks and planning mitigations.
- Using various IT systems, enter the orders, update, and maintain them to reflect changes over time.
- Work with the sales team to ensure a full understanding of the project requirements and customer expectations.
- Work with production, technical and engineering and agree a delivery programme to meet the customer requirements.
- Monitor & control the contract performance and provide both the customer and the sales team with regular feedback and updates.
- Maintain the sales margin and maximise any opportunities to grow the sales and margin figures.
- Actively participate in meetings relating to the contract.
- Attend customer site visits and meetings as appropriate.
- Manage the collection, storage, and dissemination of contract drawings & documentation to all relevant parties.
- Preparation and planning for all Factory Acceptance Test activities.
- Ensuring information is entered and updated onto contract systems software.
Skills, Knowledge & Experience:
- Experience in a similar contracts / order fulfilment role essential
- Experience working with manufacturing IT systems desirable
- ONC in Electrical & Electronic Engineering desirable
- Understanding and experience in Transformer and switchgear industry desirable
- Experience of going to customer sites/meetings desirable
- Experience reading drawings desirable
- Confident problem solving and resolving complex customer issues
- Good working knowledge of Microsoft applications
- Strong communication skills and attention to detail, in particular applicants must be able to demonstrate a good command of English both written and verbal
Salary and benefits:
- Salary negotiable
- 25 days holiday per year plus bank holidays
- Pension
- Profit share scheme (paid quarterly)
- Healthcare, wellbeing and EAP scheme
- Parking on site plus EV chargers and EV scheme
Working hours:
Monday to Thursday 8:30am-4:45pm
Fridya 8:30am-3:30pm
JBRP1_UKTJ
