Avalon, trading as Spirehouse Recruitment Limited, is seeking an influential Head of Complaints for a 2-3 month interim assignment. The role supports operations across UK sites with hybrid working and travel to Liverpool and London.
You will lead the complaints function, ensure Housing Ombudsman Code compliance, and drive service improvement across a multi-site housing group. Strong regulatory knowledge and stakeholder diplomacy are essential for success.
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Head of Complaints & Customer Resolution (Hybrid) in West Kirby employer: Baird And Co Recruitment Ltd
HSPG is an exceptional employer, dedicated to making a meaningful impact in the social housing sector while fostering a vibrant and inclusive work culture. With a strong emphasis on core values such as enthusiasm, ownership, and collaboration, employees are empowered to thrive and grow within the organisation. Located in either London or Manchester, HSPG offers competitive salaries, generous benefits including wellness allowances and enhanced parental leave, and a commitment to employee development, making it an ideal place for those looking to contribute to positive social change.
Contact Details:
Baird And Co Recruitment Ltd Recruitment Team
