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- Tasks: Support vulnerable residents by managing tenancies and ensuring their safety and well-being.
- Company: Join a leading Housing Association committed to inclusivity and employee support.
- Benefits: Enjoy a hybrid work model with travel opportunities and a chance to make a real impact.
- Why this job: Make a difference in the community while developing your career in a supportive environment.
- Qualifications: Experience in social housing or care, strong IT skills, and excellent communication abilities required.
- Other info: Must have a driving licence and access to a vehicle for regional coverage.
The predicted salary is between 28800 - 43200 £ per year.
Are you passionate about providing exceptional housing services and making a positive impact on people's lives? Spirehouse Recruitment is seeking a dedicated and enthusiastic Housing Officer to join a leading Housing Association.
This is a fantastic opportunity for a proactive individual to deliver a safe, high-quality, and adaptable service to vulnerable customers across specialist supported housing homes. As a Housing Officer, you will play a crucial role in ensuring the effective management of tenancies, fostering strong relationships with partner agencies, and creating a stable and supportive environment for residents.
Spirehouse Recruitment is proud to partner with a Housing Association that values its employees and is dedicated to providing an inclusive and supportive work environment. This is an excellent opportunity to advance your career as a Housing Officer and make a real difference in the community.
Key responsibilities of the Housing Officer:
- Provide a responsive and pro-active tenancy management service, addressing tenant requests and enquiries efficiently.
- Investigate and resolve tenancy breaches, working collaboratively with other agencies and colleagues to support vulnerable residents and take appropriate enforcement action when necessary.
- Manage void properties effectively to ensure quick re-let, overseeing pre-let and post-let processes and coordinating necessary repairs.
- Develop and maintain strong working relationships with internal colleagues and external stakeholders, including care providers, local authorities, health services, and voluntary organisations.
- Conduct regular property visits, meet with customers and care providers, and proactively address any hazards or risks to ensure resident safety and well-being.
The ideal Housing Officer candidate will possess:
- Experience working in social housing or Care, ideally within a specialist supported setting.
- Excellent IT skills, including proficiency in Word and Excel.
- Strong verbal and written communication skills with the ability to represent the organisation professionally.
- A positive, can-do attitude and a commitment to delivering high-quality services.
Additional:
To secure this post, you must be able to drive and have access to your own vehicle. You will be covering a region in the South-East and although the role is a hybrid post, there is a necessity for travel.
Spirehouse Recruitment is an equal opportunities employer.
Supported Housing Officer employer: Baird And Co Recruitment Ltd
Contact Detail:
Baird And Co Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supported Housing Officer
✨Tip Number 1
Familiarise yourself with the specific challenges faced by vulnerable residents in supported housing. Understanding their needs will help you demonstrate your commitment to providing exceptional housing services during interviews.
✨Tip Number 2
Network with professionals in the housing sector, especially those working with care providers and local authorities. Building these connections can provide valuable insights and may even lead to referrals for the position.
✨Tip Number 3
Prepare examples of how you've successfully managed tenant relationships or resolved conflicts in previous roles. Being able to share real-life scenarios will showcase your problem-solving skills and proactive approach.
✨Tip Number 4
Research the Housing Association's values and recent initiatives. Tailoring your conversation to align with their mission during interviews can demonstrate your genuine interest in contributing to their goals.
We think you need these skills to ace Supported Housing Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in social housing or care, particularly in supported settings. Use specific examples to demonstrate your skills in tenancy management and relationship building.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing exceptional housing services. Mention how your positive attitude and commitment to high-quality service align with the values of the Housing Association.
Highlight Communication Skills: Emphasise your strong verbal and written communication skills in both your CV and cover letter. Provide examples of how you've effectively represented previous organisations and resolved tenant issues.
Showcase IT Proficiency: Since excellent IT skills are required, mention your proficiency in Word and Excel. If you have experience with any housing management software, be sure to include that as well.
How to prepare for a job interview at Baird And Co Recruitment Ltd
✨Show Your Passion for Housing Services
Make sure to express your enthusiasm for providing exceptional housing services. Share specific examples of how you've positively impacted people's lives in previous roles, especially in social housing or care settings.
✨Demonstrate Strong Communication Skills
Prepare to showcase your verbal and written communication abilities. You might be asked to explain how you would handle tenant enquiries or represent the organisation professionally, so think of scenarios where you've successfully communicated with diverse stakeholders.
✨Highlight Your Problem-Solving Skills
Be ready to discuss how you've investigated and resolved tenancy breaches in the past. Provide examples of how you collaborated with other agencies to support vulnerable residents and took appropriate actions when necessary.
✨Emphasise Your IT Proficiency
Since excellent IT skills are essential for this role, be prepared to talk about your experience with software like Word and Excel. You could mention specific tasks you've accomplished using these tools that relate to tenancy management or property oversight.
