Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support residents with rent collection and welfare advice in a dynamic housing environment.
- Company: Join Avalon, a diverse and inclusive organisation dedicated to social housing.
- Benefits: Competitive hourly rate, potential for hybrid work, and meaningful community impact.
- Other info: Opportunity for career growth and a chance to work with vulnerable communities.
- Why this job: Make a real difference in residents' lives while developing your skills in social housing.
- Qualifications: Experience in housing support and strong communication skills are essential.
The predicted salary is between 24000 - 27000 £ per year.
Avalon are looking for a proactive and empathetic interim Housing Assistant to join our client in Leicester, focusing on rent collection, income management, and the support of residents within our supported housing schemes. This three month role is vital in helping residents maintain their independence while ensuring the financial sustainability of our social housing stock. You will be the first point of contact for many vulnerable residents, offering practical advice on budgeting and housing benefits to help them sustain their tenancies.
Key duties of the Housing Assistant:
- Support the Income Team in managing rent accounts, processing payments, and monitoring arrears.
- Assist residents with housing benefit applications, Universal Credit claims, and wider welfare support to maximize their income.
- Conduct regular welfare checks and health and safety inspections within supported housing schemes to ensure resident wellbeing.
- Act as a first point of contact for housing enquiries, providing knowledgeable advice on tenancy rights and responsibilities.
- Work closely with Supported Housing Officers to identify vulnerable residents who need additional support or signposting to external agencies.
- Assist with the 'move-in' and 'move-out' process, including property viewings, sign-ups, and void inspections.
- Maintain accurate administrative records and update housing management systems to track income and resident support needs.
Housing Assistant role details:
- Hourly rate: Based on a salary of £24,000 - £27,000 per annum (depending on experience).
- Location: Leicester with potential for hybrid working arrangements.
Requirements:
- Previous experience in a similar Housing Assistant or Income Assistant role within social housing.
- A basic understanding of the welfare benefits system (Universal Credit, Housing Benefit) and the challenges facing social housing residents.
- Strong numeracy and administrative skills, with proficiency in Microsoft Office (Excel, Word, Outlook).
- Excellent interpersonal skills with the ability to communicate sensitively and assertively with diverse groups of people.
- A proactive approach to resolving resident issues and managing conflicting priorities in a fast-paced environment.
- A clear commitment to equality, diversity, and the principles of safeguarding vulnerable adults.
- A valid driving licence and access to a vehicle is desirable for travel between schemes across Leicester.
Housing Assistant employer: Baird And Co Recruitment Ltd
Contact Detail:
Baird And Co Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Assistant
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector or join local community groups. You never know who might have a lead on a Housing Assistant role or can give you insider tips.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of welfare benefits and tenancy rights. We recommend practising common interview questions with a friend to boost your confidence and ensure you can articulate your experience effectively.
✨Tip Number 3
Showcase your empathy and proactive approach during interviews. Share specific examples of how you've supported vulnerable individuals in the past, as this will resonate well with potential employers looking for a Housing Assistant.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate candidates who want to make a difference in social housing.
We think you need these skills to ace Housing Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housing or income management. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting residents and how your background makes you a great fit for the Housing Assistant role. Keep it friendly and professional!
Showcase Your Interpersonal Skills: Since you'll be working with vulnerable residents, it's crucial to demonstrate your empathy and communication skills. Share examples of how you've successfully supported others in the past – we love a good story!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Baird And Co Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of the welfare benefits system, especially Universal Credit and Housing Benefit. Being able to discuss these topics confidently will show that you're prepared and understand the challenges residents face.
✨Show Empathy
As a Housing Assistant, you'll be dealing with vulnerable residents. Practice how you can communicate sensitively and assertively. Think of examples from your past experiences where you've helped someone in need, as this will demonstrate your proactive approach.
✨Be Organised
With responsibilities like managing rent accounts and conducting welfare checks, organisation is key. Bring along any relevant documents or notes that showcase your administrative skills and ability to keep track of multiple tasks efficiently.
✨Ask Insightful Questions
Prepare some thoughtful questions about the role and the team dynamics. This not only shows your interest but also helps you gauge if the company culture aligns with your values, especially regarding equality and diversity.