At a Glance
- Tasks: Lead teams in Allocations, Income Management, and Customer Services to enhance housing services.
- Company: Join whg, a forward-thinking housing provider committed to community impact.
- Benefits: Enjoy 27 days annual leave, a pension scheme, health cash plan, and discounts.
- Other info: This is a full-time, permanent role with a salary of £80,876 per annum.
- Why this job: Make a real difference in housing while enjoying flexibility and a supportive culture.
- Qualifications: Degree-level qualification or significant experience in senior housing management required.
The predicted salary is between 65000 - 90000 £ per year.
Overview
Avalon are proud to be partnering with the team at whg in their acquisition of a new Assistant Director of Housing who will be responsible for overseeing Allocations, Income Management, and Customer Services.
The Opportunity
We are seeking an experienced and dedicated senior leader in housing to join the team as the Assistant Director of Housing. In this full-time, permanent role, you will lead our Customer Services, Allocations, and Income Services teams. You\\\'ll be responsible for ensuring that all services meet legal and regulatory requirements, achieve key performance indicators, and drive continuous improvement. You will also be expected to collaborate effectively with both internal and external partners to achieve the goals of whg.
Responsibilities
- Acting as a senior leader within the Housing Directorate, supporting the Director of Housing and working with the Assistant Director of Housing to ensure services are aligned.
- Leading the strategic approach to Income Collection, Money Advice, Allocations, and Customer Services.
- Driving a forward-thinking approach to customer contact, income collection, and the allocation of empty homes.
- Leading the implementation of key strategic business change initiatives and using data to manage this change.
- Managing resources effectively and flexing them between and within teams as needed.
- Being accountable for meeting all targets and proactively planning a response to external factors that could impact performance.
Salary information
- Job Title: Assistant Director of Housing
- Salary: £80,876 per annum.
- Contract: Full-time, permanent, 37 hours per week.
- Benefits: 27 days of annual leave (plus Christmas shutdown), a defined benefit pension scheme, a health cash plan, and a range of shopping and leisure discounts.
- Work-life balance: We are output-focused and offer flexibility to ensure you have the right balance of autonomy and support to work to your full potential.
Requirements
- A degree-level qualification or significant relevant experience managing a housing team at a senior level.
- A Level 5 certificate in Housing or equivalent.
- Knowledge of statutory and regulatory requirements for housing management.
- A proven track record of delivering value for money and implementing successful change and efficiency programmes in the housing sector.
- Strong leadership, influencing, advocacy, and negotiation skills.
- The ability to work flexibly and collaboratively.
How to Apply
Please apply for this Assistant Director of Housing role online or contact Matt Baird at Avalon for a confidential discussion.
Avalon, trading name of Spirehouse Recruitment Limited, is an equal opportunities employment business and employment agency. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all individuals
Assistant Director Of Housing in Walsall employer: Baird And Co Recruitment Ltd
At whg, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and professional growth. As the Assistant Director of Housing, you will benefit from a competitive salary, generous annual leave, and a flexible work environment that empowers you to lead impactful change in housing services. Join us in making a difference while enjoying a range of perks, including a defined benefit pension scheme and various discounts, all within a dynamic team dedicated to excellence.
Contact Details:
Baird And Co Recruitment Ltd Recruitment Team
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We think you need these skills to ace Assistant Director Of Housing in Walsall
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