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For Companies At a Glance
- Tasks: Lead teams in Allocations, Income Management, and Customer Services to enhance housing services.
- Company: Join whg, a forward-thinking housing provider committed to community impact.
- Benefits: Enjoy 27 days annual leave, a pension scheme, health cash plan, and discounts.
- Other info: This is a full-time, permanent role with a salary of £80,876 per annum.
- Why this job: Make a real difference in housing while enjoying flexibility and a supportive culture.
- Qualifications: Degree-level qualification or significant experience in senior housing management required.
The predicted salary is between 65000 - 90000 £ per year.
Overview
Avalon are proud to be partnering with the team at whg in their acquisition of a new Assistant Director of Housing who will be responsible for overseeing Allocations, Income Management, and Customer Services.
The Opportunity
We are seeking an experienced and dedicated senior leader in housing to join the team as the Assistant Director of Housing. In this full-time, permanent role, you will lead our Customer Services, Allocations, and Income Services teams. You\\\’ll be responsible for ensuring that all services meet legal and regulatory requirements, achieve key performance indicators, and drive continuous improvement. You will also be expected to collaborate effectively with both internal and external partners to achieve the goals of whg.
Responsibilities
- Acting as a senior leader within the Housing Directorate, supporting the Director of Housing and working with the Assistant Director of Housing to ensure services are aligned.
- Leading the strategic approach to Income Collection, Money Advice, Allocations, and Customer Services.
- Driving a forward-thinking approach to customer contact, income collection, and the allocation of empty homes.
- Leading the implementation of key strategic business change initiatives and using data to manage this change.
- Managing resources effectively and flexing them between and within teams as needed.
- Being accountable for meeting all targets and proactively planning a response to external factors that could impact performance.
Salary information
- Job Title: Assistant Director of Housing
- Salary: £80,876 per annum.
- Contract: Full-time, permanent, 37 hours per week.
- Benefits: 27 days of annual leave (plus Christmas shutdown), a defined benefit pension scheme, a health cash plan, and a range of shopping and leisure discounts.
- Work-life balance: We are output-focused and offer flexibility to ensure you have the right balance of autonomy and support to work to your full potential.
Requirements
- A degree-level qualification or significant relevant experience managing a housing team at a senior level.
- A Level 5 certificate in Housing or equivalent.
- Knowledge of statutory and regulatory requirements for housing management.
- A proven track record of delivering value for money and implementing successful change and efficiency programmes in the housing sector.
- Strong leadership, influencing, advocacy, and negotiation skills.
- The ability to work flexibly and collaboratively.
How to Apply
Please apply for this Assistant Director of Housing role online or contact Matt Baird at Avalon for a confidential discussion.
Avalon, trading name of Spirehouse Recruitment Limited, is an equal opportunities employment business and employment agency. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all individuals
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Assistant Director Of Housing employer: Baird And Co Recruitment Ltd
Contact Detail:
Baird And Co Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Director Of Housing
✨Tip Number 1
Familiarise yourself with the latest trends and challenges in housing management. This will not only help you understand the role better but also allow you to engage in meaningful conversations during interviews, showcasing your knowledge and passion for the sector.
✨Tip Number 2
Network with professionals in the housing sector, especially those who have experience in leadership roles. Attend industry events or join relevant online forums to connect with others and gain insights that could be beneficial during your application process.
✨Tip Number 3
Prepare specific examples of how you've successfully led teams or implemented change initiatives in previous roles. Being able to articulate these experiences clearly will demonstrate your capability and readiness for the Assistant Director position.
✨Tip Number 4
Research whg's values and recent projects. Tailoring your discussions around their goals and demonstrating how your vision aligns with theirs can set you apart from other candidates and show your genuine interest in the organisation.
We think you need these skills to ace Assistant Director Of Housing
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Assistant Director of Housing. Understand the key responsibilities and requirements to tailor your application accordingly.
Tailor Your CV: Update your CV to highlight relevant experience in housing management, leadership roles, and any specific achievements that align with the responsibilities outlined in the job description.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are the perfect fit for the role. Mention your experience with income collection, customer services, and any strategic initiatives you've led.
Highlight Relevant Qualifications: Ensure you clearly state your degree-level qualification or equivalent experience, as well as any certifications like a Level 5 certificate in Housing. This will demonstrate your suitability for the position.
How to prepare for a job interview at Baird And Co Recruitment Ltd
✨Know Your Stuff
Make sure you have a solid understanding of the housing sector, especially regarding allocations, income management, and customer services. Familiarise yourself with current legal and regulatory requirements to demonstrate your expertise during the interview.
✨Showcase Leadership Skills
As an Assistant Director, you'll need strong leadership abilities. Prepare examples of how you've successfully led teams, managed change, and driven performance improvements in previous roles. This will help illustrate your capability to lead effectively.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle real-life situations. Think about challenges you've faced in housing management and how you overcame them, as this will show your practical experience and strategic thinking.
✨Ask Insightful Questions
At the end of the interview, be ready to ask thoughtful questions about the organisation's goals, team dynamics, and future projects. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.