Specialist, Human Resources

We are proud to be consistently recognized as one of the world’s best places to work. We are currently the top ranked consulting firm on Glassdoor’s Best Places to Work list and have earned the #1 overall spot a record seven times. Extraordinary teams are at the heart of our business strategy, but these don’t happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.

WHO YOU’LL WORK WITH

You’ll join our Talent team in London. Our team helps drive new standards in people outcomes, support new standards in commercial outcomes, and build learnings that strengthen our work globally. In this role, you’ll work closely with the Senior HR Manager and partner with colleagues across Talent Acquisition, Finance, legal teams, external immigration providers, and other internal stakeholders. Together, you’ll help deliver a seamless, high-quality HR experience for our people.

WHERE YOU’LL FIT WITHIN THE TEAM

As a Specialist, Human Resources, you’ll play a key role in supporting HR services across Bain London, with a focus on mobility and immigration alongside broader HR activities. This is a hands‑on role that combines operational delivery with employee‑facing support. You’ll act as a key point of contact for mobility and immigration processes while also supporting core HR activities, including absence management, employee relations, policy updates, and HR initiatives. This role is well suited to someone with a strong HR foundation who is looking to deepen their expertise in a fast‑paced professional services environment.

WHAT YOU’LL DO

• You’ll support the coordination of immigration processes for new hires and employee transfers, including visa applications, extensions, and renewals.
• You’ll act as a key point of contact for employees and stakeholders on immigration‑related queries, providing guidance and escalating complex cases where appropriate.
• You’ll work with immigration vendors to support compliance with UK immigration regulations, including right‑to‑work checks, accurate documentation, and visa expiry tracking.
• You’ll liaise with external immigration providers, legal teams, and internal stakeholders, including Talent Acquisition and Finance.
• You’ll support inbound and outbound mobility processes, coordinating with relevant teams and third‑party providers.
• You’ll help monitor immigration and mobility compliance and risks, recommend mitigation where needed, and support the annual immigration audit.
• You’ll manage relationships with external immigration vendors to help ensure service expectations are met.
• You’ll support the HR team in advising employees on employment law and company policy, including parental leave, flexible working requests, and leaves of absence.
• You’ll provide support on employee relations matters, including process coordination and case management under guidance.
• You’ll help keep the company policy handbook and internal guidance materials up to date, reflecting relevant Employment Law changes and opportunities for improvement.
• You’ll support HR projects and initiatives focused on process improvement, employee experience, and cross‑team collaboration.
• You’ll contribute to maintaining up-to‑date HR, mobility, and immigration resources on internal platforms.

ABOUT YOU

• You bring 3+ years of HR generalist experience in a professional services environment or similar setting.
• You have knowledge of Employment Law and an interest in staying current on local legislation changes.
• You have strong attention to detail and excellent organisational skills.
• You handle confidential information with discretion and sound judgment.
• You can manage multiple priorities in a fast‑paced environment.
• You bring a proactive, solutions‑oriented mindset and look for ways to improve efficiency, consistency, and employee experience.
• You communicate clearly and build strong relationships with stakeholders.
• You take a customer‑focused and collaborative approach to your work.
• You have strong Microsoft Office skills and experience with HR systems, such as Workday.
• Familiarity with absence management and/or employee relations processes is desirable.
• A CIPD qualification, or progress toward one, is a plus.

WORKING MODEL AND HOURS

This role is based in London and follows a hybrid working model, with 3–4 days in the office required. Standard hours are 9:00am–5:30pm, Monday to Friday, although a reasonable amount of flexibility is required, especially at peak times.