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- Tasks: Lead technology and innovation initiatives to enhance external talent management at Bain.
- Company: Bain & Company is a top-ranked consulting firm known for its exceptional workplace culture.
- Benefits: Enjoy a supportive environment, opportunities for growth, and a focus on diversity and inclusion.
- Why this job: Join a world-class team driving digital transformation and making a real impact in the consulting industry.
- Qualifications: Experience in technology strategy, project management, and strong analytical skills are essential.
- Other info: Ideal for those passionate about innovation and collaboration in a dynamic work setting.
The predicted salary is between 54000 - 84000 £ per year.
WHAT MAKES US A GREAT PLACE TO WORK
We are proud to be consistently recognized as one of the world's best places to work. We are currently the #1 ranked consulting firm on Glassdoor’s Best Places to Work list and have maintained a spot in the top four on Glassdoor’s list since 2009. Extraordinary teams are at the heart of our business strategy, but these don’t happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.
WHO YOU’LL WORK WITH
ETF is a world-class, integrated function designed to strategically leverage and deploy external talent at Bain, including advisors, contractors, and external experts. The ETF mission is to deliver seamless access to world-class external talent & expertise to accelerate Bain’s growth and clients’ results. The Senior Manager, Technology & Innovation of the External Talent Function (ETF) will drive the ETF’s technology, product, and innovation roadmap to enable scale, operational excellence, and a differentiated experience for external talent and Bain stakeholders. This role will lead the identification, prioritization, and execution of initiatives leveraging digital tools, automation, and AI to transform ETF’s ways of working. The Senior Manager will act as a critical connector between ETF business needs and Bain’s TS Product organization, ensuring ETF’s technology investments drive measurable business outcomes. They will also lead change management efforts to embed new solutions across ETF teams and promote a culture of digital adoption and innovation. The Senior Manager will report directly to the Director, Strategy & Transformation, and collaborate closely with Product Owners, Operations, and ETF Leadership.
WHAT YOU'LL DO
Key Responsibilities:- Own ETF’s technology and innovation roadmap
- Maintain a consolidated view of ETF’s technology and innovation needs across user personas, use cases, and function.
- Prioritize technology initiatives based on business impact, user experience improvements, and alignment with strategic priorities, and level of effort required.
- Partner with Bain’s Product teams (including PEG, Talent, Recruiting) to shape the ETF technology investment pipeline.
- Report regularly to ETF leadership on ETF tech and innovation progress, risks, and outcomes.
- Define and measure success for technology and innovation initiatives
- Establish clear KPIs and success metrics for technology and innovation programs, including business impact, user satisfaction, adoption rates, and ROI.
- Translate business needs into actionable product and innovation opportunities
- Gather and synthesize business requirements from ETF stakeholders and users, drive alignment between stakeholders.
- Work closely with Product Managers to translate needs into user stories, product features, and implementation roadmaps.
- Serve as ETF’s business lead for technology projects, ensuring voice of the customer is central to product development.
- Lead cross-functional technology-driven transformation initiatives
- Manage the delivery of ETF-led technology initiatives from the business side, including digital tool deployments, automation pilots, and platform enhancements.
- Coordinate cross-functional project teams, manage risks, and ensure successful execution against timelines and success criteria.
- Champion digital enablement and AI adoption within ETF
- Identify opportunities to automate manual processes, apply AI/ML tools, and deploy analytics to improve efficiency and decision-making.
- Sponsor proofs of concept and pilot initiatives to test new technologies within ETF workflows.
- Drive change management and solution adoption across ETF
- Lead change management planning and execution for new technology deployments, ensuring strong communication, training, and support models.
- Develop adoption strategies to embed new tools and ways of working across ETF’s teams globally.
- Maintain close partnership with ETF Operations, Strategy, and Front-End teams
- Collaborate closely with Operations, Go-To-Market and Request Management Leads to align technology solutions with business process design.
- Ensure digital initiatives are fully integrated into broader ETF transformation efforts and contribute to scaling ETF’s solutions.
ABOUT YOU
Experience & Skills:- Technology strategy, innovation management, and digital transformation leadership.
- Strong cross-functional project and program management skills.
- Business analysis and experience in translating business needs into product requirements.
- Digital product management understanding, including Agile methodologies.
- Change leadership and organizational change management skills.
- Data-driven decision making and impact tracking.
- Collaboration, influence, and stakeholder engagement skills.
- Analytical thinking, structured problem solving, and results orientation.
- High integrity, professionalism, and entrepreneurial mindset.
Education
Bachelor’s degree preferred, or equivalent combination of education and experience. Ideally with an MBA or other master’s degree.
Personal Attributes:
- Collaborative: Works effectively across teams and functions.
- Service-oriented.
- Organized & Detail-Oriented: Keeps processes on track and ensures accuracy.
- Pragmatic: Strong problem-solving ability with a practical sense of what’s achievable.
- Articulate: Communicates clearly and with impact—both verbally and in writing.
- Team Player: Passionate, reliable, and great to work with.
ABOUT US
Bain & Company is the management consulting firm that the world’s business leaders come to when they want results. Bain advises clients on strategy, operations, information technology, organization, private equity, digital transformation and strategy, and mergers and acquisition, developing practical insights that clients act on and transferring skills that make change stick. The firm aligns its incentives with clients by linking its fees to their results. Bain clients have outperformed the stock market 4 to 1. Founded in 1973, Bain has 58 offices in 37 countries, and its deep expertise and client roster cross every industry and economic sector.
Senior Manager, Strategy & Transformation, External Talent Function (ETF) employer: Bain & Company
Contact Detail:
Bain & Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Manager, Strategy & Transformation, External Talent Function (ETF)
✨Tip Number 1
Familiarise yourself with Bain's technology and innovation initiatives. Understanding their current projects and future goals will help you articulate how your experience aligns with their needs during discussions.
✨Tip Number 2
Network with current or former employees of Bain, especially those in the ETF or related functions. They can provide insights into the company culture and specific challenges the team faces, which can be invaluable in your conversations.
✨Tip Number 3
Prepare to discuss your experience with digital transformation and change management. Be ready to share specific examples of how you've successfully led technology-driven initiatives and the impact they had on previous organisations.
✨Tip Number 4
Showcase your collaborative skills by highlighting past experiences where you worked cross-functionally. Bain values teamwork, so demonstrating your ability to engage with diverse teams will set you apart.
We think you need these skills to ace Senior Manager, Strategy & Transformation, External Talent Function (ETF)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technology strategy, innovation management, and digital transformation. Use specific examples that demonstrate your ability to lead cross-functional projects and drive change.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and how your skills align with the responsibilities outlined in the job description. Mention your experience in managing technology initiatives and your understanding of Agile methodologies.
Highlight Key Achievements: When detailing your work experience, focus on quantifiable achievements. For instance, discuss how you improved efficiency through automation or led successful technology deployments that resulted in measurable business outcomes.
Showcase Collaboration Skills: Emphasise your ability to work collaboratively across teams. Provide examples of how you've engaged stakeholders and driven alignment on technology projects, showcasing your strong communication and influence skills.
How to prepare for a job interview at Bain & Company
✨Understand the Role and Responsibilities
Before the interview, make sure you have a solid grasp of the Senior Manager role within the External Talent Function. Familiarise yourself with the key responsibilities, such as managing technology initiatives and leading cross-functional teams. This will help you articulate how your experience aligns with their needs.
✨Showcase Your Change Management Skills
Given the emphasis on change management in this role, be prepared to discuss specific examples from your past experiences where you've successfully led change initiatives. Highlight your strategies for communication, training, and support that ensured smooth transitions.
✨Demonstrate Your Analytical Thinking
The job requires strong analytical skills, so come ready to discuss how you've used data-driven decision-making in previous roles. Be specific about the metrics you tracked and how they influenced your decisions, especially in technology or innovation contexts.
✨Prepare Questions About Digital Transformation
Since the role involves driving digital enablement and AI adoption, prepare insightful questions about their current technology landscape and future plans. This shows your genuine interest in the position and helps you assess if the company’s vision aligns with your career goals.