Specialist, Training Event Logistics - London

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POSITION SUMMARY

The Specialist, Global Training is responsible for managing a major portion of a global/regional training programme independently, typically doing this across multiple programmes at a time. The Specialist, Global Training will contribute to an inclusive and positive team environment and is responsible for learning and mastering multiple skill sets required to execute a training programme; these responsibilities will grow with experience over time. The position requires significant domestic/international travel across all regions (including consecutive weeks/weekends throughout the year) and occasional overtime work for on-site programme execution.

WHAT YOU’LL DO

• In conjunction with leadership, learn the major portions of a global/regional training programme; the three main requirements are hotel/virtual platform/vendor logistics and relationships, attendee communication/management, and curriculum management.
• Act as first line of negotiation with vendors (hotels, restaurants, transportation, etc.) with limited supervision from the programme lead.
• Continue liaising with vendors while on-site.
• Oversee event space setup and breakdown, including packing/shipping/distributing supplies, overseeing furniture, equipment, and signage placement, managing inventory, etc.
• Assist with the management of global training budgets, including monitoring and mitigating third party costs, reconciling programme costs against budget, and monitoring cost savings documentation.
• Manage the primary spreadsheet with limited supervision and guidance from the programme lead.
• Maintain accurate attendee databases (e.g., tracking travel, hotel information, visa requirements) and sharing with relevant stakeholders.
• Act as first line of communication with event attendees and their offices within a timely manner.
• Resolve issues within purview, display sound judgement, and know when to elevate issues to the programme lead.
• Work with programme lead to prepare content for training sessions (make updates to PowerPoint decks, proof/review training materials, organise files into folders on network drives/MS Teams).
• Organise/assist with daily meetings and plenary sessions while on-site, including partnering with all relevant stakeholders (e.g., Programme Manager, trainers, guest speakers, tech support).
• Support feedback process by creating/producing reports and help to organise the data for recommended improvements with input from the programme lead and Programme Manager.
• Interface regularly with professional staff and management at most levels of the firm, including senior leaders.
• As you gain experience, take the lead/manage one major portion of a training programme independently (i.e., hotel/virtual platform/vendor relationship, attendee communication/management, curriculum management).

Department initiatives and professional development (10%)

• Actively contribute to initiatives and projects led by the global training leadership team as assigned or as responsibilities dictate.
• Own your professional development by seeking feedback and advocating for growth opportunities.

ABOUT YOU

• Proficiency in MS Excel, PowerPoint, Word, Outlook.
• Strong interpersonal, communication, project management, organisational and analytical skills.
• Ability to work productively both independently and as part of a team.
• Ability to work flexible hours (as sessions can run early in the morning or late at night) and to travel.
• Ability to travel (domestic and international) and work flexibly (e.g., consecutive weeks/weekends, overtime, adjusted hours); amount of travel will vary and is based on business need.
• Flexible work style to manage multiple priorities, meet tight deadlines, and manage changes.

EXPERIENCE

Minimum of one-year business experience, preferably in a professional services firm.

EDUCATION

BA/BS degree, or demonstration of continuous growth in a relevant field.

ADDITIONAL REQUIREMENTS

Bain & Company is a global consultancy that helps the world’s most ambitious change makers define the future. Across 63 offices in 38 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition, and redefine industries. We complement our tailored, integrated expertise with a vibrant ecosystem of digital innovators to deliver better, faster, and more enduring outcomes.