At a Glance
- Tasks: Lead talent strategy and operations for a dynamic team in a high-growth environment.
- Company: Join Bain, a top-ranked consulting firm known for its inclusive culture.
- Benefits: Enjoy a competitive salary, professional development, and a supportive work environment.
- Other info: Hybrid work model with opportunities for career growth and collaboration.
- Why this job: Make a real impact by shaping the future of digital delivery and talent management.
- Qualifications: 10-15 years of leadership experience and strong communication skills required.
The predicted salary is between 120000 - 150000 £ per year.
We are proud to be consistently recognized as one of the world's best places to work. We are currently the top ranked consulting firm on Glassdoor's Best Places to Work list and have earned the #1 overall spot a record seven times. Extraordinary teams are at the heart of our business strategy, but these don't happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.
WHO YOU'LL WORK WITH
Vector is Bain's digital delivery platform, encompassing our AI, Insights, & Solutions (AIS) and Enterprise Technology capabilities. These teams drive Bain's work across generative AI, digital transformation, and innovation. As part of the Americas Vector Talent & Operations team, you'll support a growing group of 200+ professionals—spanning product management, design, analytics, and engineering—who work within technically focused guilds. Bain is making significant investments in this area, with ambitious growth plans over the next three years.
WHERE YOU'LL FIT WITHIN THE TEAM
This role will manage global Enterprise Technology (ET) talent, staffing, and operations, overseeing a team of Program Managers while working closely with global and regional technical, commercial, and talent leadership. This individual will ensure consistency and alignment across staffing and talent management initiatives, and help drive the overall talent strategy for ET globally. ET sits alongside AI, Insights & Solutions (AIS) within Vector: Bain's umbrella brand consisting of our digital capabilities. The ET team today consists of ~100 expert client delivery professionals and a broad set of affiliates and leaders, with ambitions to grow the business over the next 3 years.
WHAT YOU'LL DO
- Work with technical, commercial, and talent leadership to develop and execute the talent strategy for ET guilds including talent forecasts, sourcing, development, skills tracking, and team experience; work with Guild leads on talent needs and resolve pain points.
- Track team and individual utilization across all ET guilds, determine underlying causes of low utilization and develop specific plans by individual, with program managers, to improve.
- Support regular cadence of check-ins between commercial, technical leadership and industry interlocks to develop connected and seamless deployment motions and visibility into talent.
- Support recruiting in the region, working through Experienced Talent Recruiting and Leadership Recruiting and in conjunction leadership.
Staffing and Professional Development (40%)
- Manage regional Program Managers, creating a community in support of the regional delivery teams; identify and (co-) lead initiatives to improve staffing transparency and efficiency and ensure best-in-class professional development for all delivery team members.
- Support staffing for most complex strategy/technical delivery projects that span across the full suite of Vector capabilities.
- Be the main point of contact and create smooth integrated team staffing with general consulting in each region (and by office), building strong relationships with office and region commercial operations leads.
- Engage in PD discussions and issues for Expert Partners and EP guardian and promotion processes for Expert APs in region.
- Work seamlessly with Global and Regional Practice Directors, as one team, to understand regional commercial demand and forecast staffing options.
- Work seamlessly with General Consulting Staffing VPs to ensure strong integrated case teams (from initial staffing configuration through case experience).
- Ensure appropriate engagement of Expert leaders (Expert APs/Expert Partners) in pipeline pursuits.
- Coordinate with Global Vector team and HR Business Partner on HR-related topics, e.g. cross-regional transfers.
Employee Experience & Culture (20%)
- Support Program Managers and Global Guild Leaders with onboarding and integrating new hires.
- Work with Guild PMs to monitor eNPS and WWES scores, and advise on roadmap of efforts and specific initiatives.
- Keep a pulse on the regional and local case team experience through CTSUs/ CLSUs and action any areas of concern.
- Work with office HRVPs in-office to ensure all Vector team members are well supported and part of an office culture.
ABOUT YOU
- 10-15+ years of leadership and operational experience.
- Undergraduate degree, or an equivalent combination of education, training, and experience.
- Previous experience managing complex stakeholder relationships and dynamic teams in a high growth environment.
- Ability to work independently and manage priorities in a fast-paced environment.
- Skilled at building and maintaining a team spirit and morale.
- Excellent verbal and written communication skills; skilled at communicating with senior executives and stakeholders to create buy-in in an open, honest and direct manner.
- Exceptional interpersonal skills, able to interface across many areas and levels of Bain.
- Ability to manage a team of multiple stakeholders including expert practitioners.
- Alignment with Bain Operating Principles.
- Experience leading operations and talent for a high growth environment.
- Proven experience in Talent Management.
- Team Leadership experience.
- Previous/current experience working in a consulting firm.
- Experience working on a cross-functional team.
- Experience staffing complex and digital use-cases.
- Previous consulting experience preferred, but not required.
This role follows a hybrid model, requiring in-office presence at least 1 day per week.
Senior Director, Vector Talent and Operations in London employer: Bain & Company
At Bain, we pride ourselves on being a top-ranked employer, consistently recognised for our exceptional work culture and commitment to employee growth. Our inclusive environment fosters collaboration among diverse teams, ensuring that every individual can thrive both professionally and personally. With significant investments in digital transformation and a focus on talent development, this role offers the opportunity to lead a dynamic team while contributing to Bain's ambitious growth plans in a supportive and innovative setting.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Director, Vector Talent and Operations in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or through industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for those interviews by researching the company culture and values. At StudySmarter, we believe that showing you align with their mission can really set you apart from the competition.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. We want you to feel confident and ready to tackle any question that comes your way.
✨Tip Number 4
Don’t forget to follow up after your interviews! A simple thank-you email can go a long way in keeping you top of mind. And remember, apply through our website for the best chance at landing that role!
We think you need these skills to ace Senior Director, Vector Talent and Operations in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight how your experience aligns with the role. We want to see how your unique background fits into our diverse team at Bain.
Showcase Your Leadership Skills:Since this is a senior role, emphasise your leadership experience and how you've successfully managed teams in high-growth environments. We love seeing examples of how you've built team spirit and morale!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills stand out without unnecessary fluff.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity.
How to prepare for a job interview at Bain & Company
✨Know Your Stuff
Before the interview, dive deep into Bain's Vector Talent and Operations. Understand their digital delivery platform, AI capabilities, and how they drive innovation. This knowledge will help you speak confidently about how your experience aligns with their goals.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership and operational experience. Think of specific instances where you've managed complex stakeholder relationships or led dynamic teams in high-growth environments. This will demonstrate your fit for the Senior Director role.
✨Emphasise Team Spirit
Bain values a supportive and inclusive work environment. Be ready to discuss how you've built team morale and fostered collaboration in previous roles. Share stories that illustrate your ability to create a positive culture within a team.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in Bain's talent strategy and operations. Inquire about their plans for growth in the Enterprise Technology area or how they measure employee engagement. This will not only impress them but also help you gauge if it's the right fit for you.
