At a Glance
- Tasks: Lead talent strategy and operations for a dynamic tech team at Bain.
- Company: Join Bain, a top-ranked consulting firm known for its inclusive culture.
- Benefits: Enjoy competitive salary, hybrid work model, and professional growth opportunities.
- Other info: Be part of a supportive team focused on diversity and excellence.
- Why this job: Make a real impact in a fast-paced environment with innovative technology.
- Qualifications: 10-15 years of leadership experience and strong communication skills required.
The predicted salary is between 100000 - 150000 £ per year.
We are proud to be consistently recognized as one of the world's best places to work. We are currently the top ranked consulting firm on Glassdoor's Best Places to Work list and have earned the #1 overall spot a record seven times.
Extraordinary teams are at the heart of our business strategy, but these don't happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.
Vector is Bain's digital delivery platform, encompassing our AI, Insights, & Solutions (AIS) and Enterprise Technology capabilities. These teams drive Bain's work across generative AI, digital transformation, and innovation. As part of the Americas Vector Talent & Operations team, you'll support a growing group of 200+ professionals—spanning product management, design, analytics, and engineering—who work within technically focused guilds. Bain is making significant investments in this area, with ambitious growth plans over the next three years.
This role will manage global Enterprise Technology (ET) talent, staffing, and operations, overseeing a team of Program Managers while working closely with global and regional technical, commercial, and talent leadership. This individual will ensure consistency and alignment across staffing and talent management initiatives, and help drive the overall talent strategy for ET globally.
ET sits alongside AI, Insights & Solutions (AIS) within Vector: Bain's umbrella brand consisting of our digital capabilities. The ET team today consists of ~100 expert client delivery professionals and a broad set of affiliates and leaders, with ambitions to grow the business over the next 3 years.
What You'll Do
- Work with technical, commercial, and talent leadership to develop and execute the talent strategy for ET guilds including talent forecasts, sourcing, development, skills tracking, and team experience; work with Guild leads on talent needs and resolve pain points.
- Track team and individual utilization across all ET guilds, determine underlying causes of low utilization and develop specific plans by individual, with program managers, to improve.
- Support regular cadence of check-ins between commercial, technical leadership and industry interlocks to develop connected and seamless deployment motions and visibility into talent.
- Support recruiting in the region, working through Experienced Talent Recruiting and Leadership Recruiting and in conjunction leadership.
Staffing and Professional Development (40%)
- Manage regional Program Managers, creating a community in support of the regional delivery teams; identify and (co-) lead initiatives to improve staffing transparency and efficiency and ensure best-in-class professional development for all delivery team members.
- Support staffing for most complex strategy/technical delivery projects that span across the full suite of Vector capabilities.
- Be the main point of contact and create smooth integrated team staffing with general consulting in each region (and by office), building strong relationships with office and region commercial operations leads.
- Engage in PD discussions and issues for Expert Partners and EP guardian and promotion processes for Expert APs in region.
- Work seamlessly with Global and Regional Practice Directors, as one team, to understand regional commercial demand and forecast staffing options.
- Work seamlessly with General Consulting Staffing VPs to ensure strong integrated case teams (from initial staffing configuration through case experience).
- Ensure appropriate engagement of Expert leaders (Expert APs/Expert Partners) in pipeline pursuits.
- Coordinate with Global Vector team and HR Business Partner on HR-related topics, e.g. cross-regional transfers.
Employee Experience & Culture (20%)
- Support Program Managers and Global Guild Leaders with onboarding and integrating new hires.
- Work with Guild PMs to monitor eNPS and WWES scores, and advise on roadmap of efforts and specific initiatives.
- Keep a pulse on the regional and local case team experience through CTSUs/ CLSUs and action any areas of concern.
- Work with office HRVPs in-office to ensure all Vector team members are well supported and part of an office culture.
About You
- 10-15+ years of leadership and operational experience.
- Undergraduate degree, or an equivalent combination of education, training, and experience.
- Previous experience managing complex stakeholder relationships and dynamic teams in a high growth environment.
- Ability to work independently and manage priorities in a fast-paced environment.
- Skilled at building and maintaining a team spirit and morale.
- Excellent verbal and written communication skills; skilled at communicating with senior executives and stakeholders to create buy-in in an open, honest and direct manner.
- Exceptional interpersonal skills, able to interface across many areas and levels of Bain.
- Ability to manage a team of multiple stakeholders including expert practitioners.
- Alignment with Bain Operating Principles.
- Experience leading operations and talent for a high growth environment.
- Proven experience in Talent Management.
- Team Leadership experience.
- Previous/current experience working in a consulting firm.
- Experience working on a cross-functional team.
- Experience staffing complex and digital use-cases.
- Previous consulting experience preferred, but not required.
This role follows a hybrid model, requiring in-office presence at least 1 day per week.
Senior Director, Vector Talent and Operations in City of Westminster employer: Bain & Company
Bain & Company is renowned for its exceptional workplace culture, consistently ranked as one of the world's best places to work. With a strong commitment to diversity and inclusion, Bain fosters an environment where extraordinary teams thrive, offering ample opportunities for professional growth and development. Located in London, employees benefit from a vibrant city atmosphere while being part of a forward-thinking team focused on digital transformation and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Director, Vector Talent and Operations in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or through industry events. We all know that sometimes it’s not just what you know, but who you know that can get you in the door.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. We want to show that we’re not just a good fit for the role, but also for the team. Tailor your answers to reflect how your experience aligns with their values.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. We need to be confident and articulate when discussing our skills and experiences, especially for a senior role like this one.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way. It shows our enthusiasm for the position and keeps us fresh in their minds. Plus, it’s a great chance to reiterate why we’re the best fit!
We think you need these skills to ace Senior Director, Vector Talent and Operations in City of Westminster
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Director role. Highlight your leadership experience and operational skills that align with our talent strategy at Bain. We want to see how your background fits into our vision!
Showcase Your Team Spirit:We love a collaborative spirit! In your application, share examples of how you've built and maintained team morale in previous roles. This will help us see how you can contribute to our supportive and inclusive work environment.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language to communicate your achievements and experiences. We appreciate directness, especially when it comes to your communication skills!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Bain & Company
✨Know Your Stuff
Before the interview, dive deep into the company's values and mission. Understand Bain's approach to talent management and digital transformation. This will help you align your experience with their goals and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare specific examples of how you've successfully managed teams and complex stakeholder relationships in high-growth environments. Highlight your ability to foster team spirit and morale, as this is crucial for the Senior Director role.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific challenges related to talent strategy and operations. Think about past experiences where you resolved staffing issues or improved team performance, and be ready to discuss these in detail.
✨Engage with Your Interviewers
Remember, interviews are a two-way street! Prepare thoughtful questions about the team dynamics, growth plans, and how they measure success in the role. This not only shows your interest but also helps you gauge if the company culture is the right fit for you.
