At a Glance
- Tasks: Provide hands-on IT support and troubleshoot hardware/software issues in a dynamic environment.
- Company: Join an award-winning organisation with a global reach and a supportive culture.
- Benefits: Enjoy a competitive salary, health care, pension, and annual bonuses.
- Other info: Immediate applications encouraged; interviews happening soon!
- Why this job: Kickstart your IT career with exciting projects and ongoing training opportunities.
- Qualifications: 3rd level education and experience in IT support, especially with Office 365 and Windows Server.
The predicted salary is between 32000 - 35000 € per year.
My client has an excellent opportunity for an IT Support Engineer to join their busy and expanding in-house IT department that looks after all aspects of infrastructure support at their head office in the greater Omagh area. As well as getting hands-on exposure to a number of new and ongoing upgrade projects, you will facilitate the effective operation and daily support of the company network, systems and processes throughout a multi-site environment.
On offer is an excellent base salary and benefits package, ongoing training and skills advancement with certification/qualification allocations.
Job overview:
- To provide technical support for all PC hardware, software and associated peripherals.
- To log support calls and document their outcome to facilitate the resolution of common queries.
- To install, configure and maintain operating systems to agreed standards.
- To perform upgrades, new installations and carry out routine procedures on site infrastructure.
- Troubleshooting system, server and network problems and diagnosing and solving hardware and software faults.
What we're looking for:
- 3rd level education and a background within a similar IT Support environment.
- Office 365 Desktop Apps (Word, Excel, Outlook etc.)
- Experience of Office 365 administration including Exchange, OneDrive, Teams and SharePoint.
- Experience of Windows Server including Active Directory, Group Policy and VMWare.
- Good communication skills with excellent written and verbal abilities.
- Driver's license with (ideally) access to own vehicle due to site location and multi-site set-up.
This is a rare opening within an award-winning, locally renowned organisation with a global reach. Further details and job specifications will be provided upon receipt of an up-to-date and relevant CV. Immediate application is highly advisable as my client is wishing to shortlist and interview within the next 7 to 10 days.
Skills: IT Support, Technical Support, Office 365, Active Directory, Hardware Support, Software Support.
Benefits: Parking, Pension Fund, Medical Aid / Health Care, Group Life Assurance, Meal Allowance / Canteen, Annual Bonus / 13th Cheque.
New - IT Support Engineer JBLE1_NI in Omagh employer: Baillie Martin
Join a dynamic and award-winning organisation in the Greater Omagh area as an IT Support Engineer, where you will benefit from a competitive salary and a comprehensive benefits package including medical aid, pension fund, and annual bonuses. Our supportive work culture prioritises employee growth through ongoing training and certification opportunities, ensuring you stay at the forefront of technology while contributing to exciting infrastructure projects across multiple sites.
StudySmarter Expert Advice🤫
We think this is how you could land New - IT Support Engineer JBLE1_NI in Omagh
✨Tip Number 1
Network, network, network! Reach out to your connections in the IT field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on common IT support scenarios. Think about how you'd troubleshoot issues with Office 365 or Windows Server. Practising these responses will help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Don’t just apply through job boards; head over to our website and submit your application directly. This shows initiative and gives you a better chance of standing out from the crowd.
✨Tip Number 4
Follow up after your interview! A quick thank-you email reiterating your interest in the role can leave a lasting impression. Plus, it shows that you’re proactive and genuinely interested in the position.
We think you need these skills to ace New - IT Support Engineer JBLE1_NI in Omagh
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Support Engineer role. Highlight your experience with Office 365, Windows Server, and any relevant troubleshooting skills. We want to see how your background fits perfectly with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how your skills can benefit our team. Keep it concise but engaging – we love a bit of personality!
Showcase Your Communication Skills:Since good communication is key in this role, make sure your written application reflects that. Use clear language and structure your thoughts well. We appreciate clarity and professionalism in all our interactions!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at Baillie Martin
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Office 365, Windows Server, and any other relevant tech. Be ready to discuss your experience with troubleshooting and support, as well as any specific projects you've worked on that relate to the job.
✨Show Off Your Communication Skills
Since good communication is key for this role, practice explaining technical concepts in simple terms. Think about how you would describe a complex issue to someone without a tech background, and be prepared to demonstrate this during the interview.
✨Prepare for Scenario Questions
Expect to face scenario-based questions where you'll need to troubleshoot a problem on the spot. Brush up on common issues related to hardware and software, and think through your problem-solving process so you can articulate it clearly.
✨Highlight Your Team Spirit
This role involves working in a multi-site environment, so be ready to talk about your experience collaborating with others. Share examples of how you've contributed to team projects or supported colleagues in previous roles.
