At a Glance
- Tasks: Provide hands-on IT support and troubleshoot hardware/software issues in a dynamic environment.
- Company: Join an award-winning organisation with a global reach and a supportive culture.
- Benefits: Enjoy a competitive salary, health care, pension, and meal allowances.
- Other info: Immediate applications encouraged; interviews happening within the next week!
- Why this job: Kickstart your IT career with real-world experience and ongoing training opportunities.
- Qualifications: 3rd level education and experience in IT support, especially with Office 365 and Windows Server.
The predicted salary is between 32000 - 35000 € per year.
My client has an excellent opportunity for an IT Support Engineer to join their busy and expanding in-house IT department that looks after all aspects of infrastructure support at their head office in the greater Omagh area. As well as getting hands-on exposure to a number of new and ongoing upgrade projects, you will facilitate the effective operation and daily support of the company network, systems and processes throughout a multi-site environment.
On offer is an excellent base salary and benefits package, ongoing training and skills advancement with certification/qualification allocations.
Job overview:
- To provide technical support for all PC hardware, software and associated peripherals.
- To log support calls and document their outcome to facilitate the resolution of common queries.
- To install, configure and maintain operating systems to agreed standards.
- To perform upgrades, new installations and carry out routine procedures on site infrastructure.
- Troubleshooting system, server and network problems and diagnosing and solving hardware and software faults.
What we're looking for:
- 3rd level education and a background within a similar IT Support environment.
- Office 365 Desktop Apps (Word, Excel, Outlook etc.)
- Experience of Office 365 administration including Exchange, OneDrive, Teams and SharePoint.
- Experience of Windows Server including Active Directory, Group Policy and VMWare.
- Good communication skills with excellent written and verbal abilities.
- Driver's license with (ideally) access to own vehicle due to site location and multi-site set-up.
This is a rare opening within an award-winning, locally renowned organisation with a global reach. Further details and job specifications will be provided upon receipt of an up-to-date and relevant CV. Immediate application is highly advisable as my client is wishing to shortlist and interview within the next 7 to 10 days.
Skills: IT Support, Technical Support, Office 365, Active Directory, Hardware Support, Software Support.
Benefits: Parking, Pension Fund, Medical Aid / Health Care, Group Life Assurance, Meal Allowance / Canteen, Annual Bonus / 13th Cheque.
New - IT Support Engineer in Omagh employer: Baillie Martin
Join a dynamic and award-winning organisation in the Greater Omagh area as an IT Support Engineer, where you will benefit from a competitive salary and a comprehensive benefits package including medical aid, pension fund, and annual bonuses. Our supportive work culture fosters continuous learning and professional growth, providing you with opportunities for ongoing training and certification in a multi-site environment. With hands-on exposure to exciting upgrade projects, this role offers a meaningful career path in a company renowned for its commitment to employee development.
StudySmarter Expert Advice🤫
We think this is how you could land New - IT Support Engineer in Omagh
✨Tip Number 1
Network, network, network! Reach out to your connections in the IT field and let them know you're on the hunt for an IT Support Engineer role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on common IT support scenarios. Think about how you'd troubleshoot issues with Office 365 or Windows Server. Practising these responses will help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Don’t forget to showcase your soft skills! Communication is key in IT support, so be ready to demonstrate how you can explain technical issues clearly and effectively. This could set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace New - IT Support Engineer in Omagh
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Support Engineer role. Highlight your experience with Office 365, Windows Server, and any relevant troubleshooting skills. We want to see how your background fits perfectly with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how your skills can benefit our team. Keep it concise but engaging – we love a bit of personality!
Showcase Your Communication Skills:Since good communication is key in this role, make sure your written application reflects that. Use clear language and structure your thoughts well. We appreciate clarity and professionalism in your writing!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your details!
How to prepare for a job interview at Baillie Martin
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of PC hardware, software, and the specific tools mentioned in the job description, like Office 365 and Windows Server. Being able to discuss your hands-on experience with these technologies will show that you're ready to hit the ground running.
✨Prepare for Troubleshooting Scenarios
Expect to be asked about how you would handle common IT issues. Think of a few examples from your past experience where you successfully diagnosed and solved problems. This will demonstrate your practical skills and problem-solving abilities.
✨Communicate Clearly
Since good communication is key for this role, practice explaining technical concepts in simple terms. You might be asked to describe how you would assist a non-technical user, so being clear and concise will set you apart.
✨Show Enthusiasm for Learning
With ongoing training and skills advancement on offer, express your eagerness to learn and grow within the role. Mention any relevant certifications you’re pursuing or interested in, as this shows you’re committed to your professional development.
