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- Tasks: Provide hands-on IT support and troubleshoot hardware/software issues in a dynamic environment.
- Company: Join an award-winning organisation with a global reach and a supportive culture.
- Benefits: Enjoy a competitive salary, health care, pension fund, and annual bonuses.
- Other info: Immediate applications encouraged; interviews happening within the next week!
- Why this job: Kickstart your IT career with real-world experience and ongoing training opportunities.
- Qualifications: 3rd level education and experience in IT support, especially with Office 365 and Windows Server.
The predicted salary is between 32000 - 35000 £ per year.
My client has an excellent opportunity for an IT Support Engineer to join their busy and expanding in-house IT department that looks after all aspects of infrastructure support at their impressive head office in the greater Cookstown area. As well as getting hands-on exposure to a number of new and ongoing upgrade projects, you will facilitate the effective operation and daily support of the company network, systems and processes throughout a multi-site environment.
On offer is an excellent base salary and benefits package, ongoing training and skills advancement with certification/qualification allocations.
Job overview:
- To provide technical support for all PC hardware, software and associated peripherals.
- To log support calls and document their outcome to facilitate the resolution of common queries.
- To install, configure and maintain operating systems to agreed standards.
- To perform upgrades, new installations and carry out routine procedures on site infrastructure.
- Troubleshooting system, server and network problems and diagnosing and solving hardware and software faults.
What we're looking for:
- 3rd level education and a background within a similar IT Support environment.
- Office 365 Desktop Apps (Word, Excel, Outlook etc.)
- Experience of Office 365 administration including Exchange, OneDrive, Teams and SharePoint.
- Experience of Windows Server including active directory, group policy and VMWare.
- Good communication required with excellent written and verbal skills.
- Driver's license with (ideally) access to own vehicle due to site location and multi-site set-up.
This is a rare opening within an award-winning, locally renowned organisation with a global reach. Further details and job specification will be provided upon receipt of an up-to-date and relevant CV. Immediate application is highly advisable as my client is wishing to shortlist and interview within the next 7 to 10 days.
Skills: IT Support, Technical Support, Office 365, Active Directory, Hardware Support, Software Support.
Benefits: Parking, Pension Fund, Medical Aid / Health Care, Group Life Assurance, Meal Allowance / Canteen, Annual Bonus / 13th Cheque.
New - IT Support Engineer TLNT1_NI employer: Baillie Martin
Contact Detail:
Baillie Martin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land New - IT Support Engineer TLNT1_NI
✨Tip Number 1
Get your networking game on! Reach out to folks in the industry, attend local meetups or tech events, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common IT support scenarios and how you'd tackle them. This will help you feel more confident and ready to impress when they throw those tricky questions your way.
✨Tip Number 3
Show off your skills! If you've worked on any relevant projects or have certifications, make sure to highlight them during your conversations. We want to see how you can bring value to the team and tackle those infrastructure challenges head-on.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team and ready to dive into that exciting IT support role.
We think you need these skills to ace New - IT Support Engineer TLNT1_NI
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Support Engineer role. Highlight your experience with Office 365, Windows Server, and any relevant troubleshooting skills. We want to see how your background fits perfectly with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how your skills can benefit our team. Keep it concise but engaging – we love a bit of personality!
Showcase Your Communication Skills: Since good communication is key in this role, make sure your written application reflects that. Use clear language and structure your thoughts well. We appreciate clarity and professionalism in every interaction!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re keen on joining our team at StudySmarter. We can't wait to hear from you!
How to prepare for a job interview at Baillie Martin
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Office 365, Windows Server, and troubleshooting. Be ready to discuss specific experiences where you've solved hardware or software issues, as this will show your practical skills.
✨Showcase Your Communication Skills
Since good communication is key for this role, practice explaining complex IT concepts in simple terms. Think of examples where you've had to communicate effectively with non-technical staff, as this will highlight your ability to bridge the gap between tech and users.
✨Prepare for Scenario Questions
Expect scenario-based questions that test your problem-solving abilities. Prepare by thinking through common IT support scenarios, like dealing with a network outage or a software installation issue, and outline how you would approach these challenges.
✨Research the Company Culture
Get to know the company’s values and culture. This will help you tailor your answers to align with what they’re looking for. Mentioning how you can contribute to their team dynamic can set you apart from other candidates.