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- Tasks: Provide hands-on IT support and troubleshoot hardware and software issues.
- Company: Join one of the UK's largest FMCG operators in a dynamic IT department.
- Benefits: Competitive salary, health care, parking, and annual bonuses.
- Other info: Immediate interviews available for qualified candidates.
- Why this job: Gain valuable experience and skills while working on exciting upgrade projects.
- Qualifications: 3rd level education and experience in IT support, especially with Office 365.
The predicted salary is between 28000 - 42000 £ per year.
IT Support Engineer – Greater Dungannonarea (starting salary 32k-35k depending on experience) My client has an excellent opportunity for an IT Support Engineer to join their busy and expanding in-house IT dept that looks after all aspects of infrastructure support at their impressive HO in the greater Dungannon area. As well as getting hands-on exposure to a number of new and ongoing upgrade projects, you will facilitate in the effective operation and daily support of the company network, systems and processes thought-out a multi-site environment. On offer is an excellent base salary and benefits package, ongoing training & skills advancement with certification/qualification allocations. Job overview:- To provide technical support for all PC hardware, software and associated peripherals. To log support calls and document their outcome to facilitate the resolution of common queries. To install, configure and maintain operating systems to agreed standards. To perform upgrades, new installations and carry out routine procedures on site infrastructure. Troubleshooting system, server and network problems and diagnosing and solving hardware and software faults. What were looking for:- 3rd level education and a background within a similar IT Support environment. Office 365 Desktop Apps (Word, Excel, Outlook etc.) Experience of Office365 administration including Exchange, OneDrive, Teams and SharePoint Experience of Windows Server including active directory, group policy and VMWare Good communication required with excellent written and verbal skills. Drivers license with (ideally) access to own vehicle due to site location & multi site set-up. This is a rare opening within an award-winning, locally renowned organisation with a global reach. Further details and Job spec will be provided upon receipt of an up to date and relevant CV. Immediate application is highly advisable as my client is wishing to shortlist and interview within the next 7/10 days. Skills: It Support Technical Support office365 Active Directory Hardware Support Software Support Benefits: Parking Pension Fund Medical Aid / Health Care Group Life Assurance Meal Allowance / Canteen Annual Bonus / 13th Cheque
New - IT Support Engineer employer: Baillie Martin
Contact Detail:
Baillie Martin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land New - IT Support Engineer
✨Tip Number 1
Get your networking game on! Reach out to current employees at the company through LinkedIn or other platforms. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on common IT support scenarios. Think about how you’d troubleshoot issues with Office 365 or Windows Server. We want you to show off your problem-solving skills!
✨Tip Number 3
Don’t forget to showcase your communication skills! Practice explaining technical concepts in simple terms. This will help you connect with non-technical interviewers and demonstrate your ability to work in a team.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace New - IT Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Support Engineer role. Highlight your experience with Office 365, Windows Server, and any relevant technical skills. We want to see how your background fits with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how your skills can benefit our team. Keep it concise but engaging – we love a good story!
Show Off Your Communication Skills: Since good communication is key in this role, make sure your written application reflects that. Use clear language and check for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Baillie Martin
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Office 365, Windows Server, and Active Directory. Be ready to discuss your hands-on experience with these technologies, as well as any troubleshooting you've done in the past. This will show that you're not just familiar with the tools but can also effectively use them in a real-world setting.
✨Show Off Your Communication Skills
Since good communication is key for this role, practice explaining technical concepts in simple terms. You might be asked to describe how you would help a non-technical colleague with an IT issue. Being able to convey complex information clearly will set you apart from other candidates.
✨Prepare for Scenario Questions
Expect to face scenario-based questions where you'll need to demonstrate your problem-solving skills. Think about past experiences where you successfully resolved IT issues and be ready to walk the interviewer through your thought process and the steps you took to find a solution.
✨Research the Company Culture
Familiarise yourself with the company’s values and culture. Understanding their approach to IT support and how they operate as a team will help you tailor your answers to align with their expectations. Plus, it shows genuine interest in the role and the company!