At a Glance
- Tasks: Provide technical support for hardware, software, and network systems across multiple sites.
- Company: Join an award-winning organisation with a global reach and a supportive team.
- Benefits: Enjoy a competitive salary, health care, pension, and annual bonuses.
- Other info: Immediate applications encouraged; excellent career growth and training opportunities await!
- Why this job: Gain hands-on experience in IT support while working on exciting upgrade projects.
- Qualifications: 3rd level education and experience in IT support, especially with Office 365 and Windows Server.
The predicted salary is between 33000 - 35000 £ per year.
My client has an excellent opportunity for an IT Support Engineer to join their busy and expanding in-house IT department that looks after all aspects of infrastructure support between their 4 Mid Ulster sites (in South Derry & South Tyrone). As well as getting hands-on exposure to a number of new and ongoing upgrade projects, you will facilitate the effective operation and daily support of the company network, systems and processes throughout a multi-site environment. On offer is an excellent base salary and benefits package, ongoing training & skills advancement with certification/qualification allocations.
Job overview:
- To provide technical support for all PC hardware, software and associated peripherals.
- To log support calls and document their outcome to facilitate the resolution of common queries.
- To install, configure and maintain operating systems to agreed standards.
- To perform upgrades, new installations and carry out routine procedures on site infrastructure.
- Troubleshooting system, server and network problems and diagnosing and solving hardware and software faults.
What we're looking for:
- 3rd level education and a background within a similar IT Support environment.
- Office 365 Desktop Apps (Word, Excel, Outlook etc.)
- Experience of Office365 administration including Exchange, OneDrive, Teams and SharePoint.
- Experience of Windows Server including active directory, group policy and VMWare.
- Good communication required with excellent written and verbal skills.
- Drivers license with (ideally) access to own vehicle due to site location & multi-site set-up.
This is a rare opening within an award-winning, locally renowned organisation with a global reach. Further details and Job spec will be provided upon receipt of an up-to-date and relevant CV. Immediate application is highly advisable as my client is wishing to shortlist and interview within the next 7/10 days.
Skills:
- IT Support
- Technical Support
- Office365
- Active Directory
- Hardware Support
- Software Support
Benefits:
- Parking
- Pension Fund
- Medical Aid / Health Care
- Group Life Assurance
- Meal Allowance / Canteen
- Annual Bonus / 13th Cheque
Technical Support Engineer in Magherafelt employer: Baillie Martin
Join a dynamic and award-winning organisation as a Technical Support Engineer in the Magherafelt & Mid-Ulster area, where you will benefit from a competitive salary and an extensive benefits package including medical aid, pension fund, and annual bonuses. Our supportive work culture fosters continuous learning and professional growth, providing you with hands-on experience in a multi-site environment while working on exciting upgrade projects. With a focus on employee development and a commitment to excellence, this is an exceptional opportunity for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Support Engineer in Magherafelt
✨Tip Number 1
Network, network, network! Reach out to your connections in the IT world, especially those who might know about opportunities in the Magherafelt & Mid-Ulster area. A friendly chat can sometimes lead to a job before it’s even advertised!
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss Office 365, Active Directory, and troubleshooting techniques. We want you to shine when they ask about your experience with these tools!
✨Tip Number 3
Don’t forget to showcase your communication skills! As a Technical Support Engineer, you’ll need to explain complex issues in simple terms. Practice explaining your past experiences clearly and concisely to impress your interviewers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals like you to join our team. Don’t wait too long; the sooner you apply, the better your chances!
We think you need these skills to ace Technical Support Engineer in Magherafelt
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Technical Support Engineer role. Highlight your experience with Office 365, Windows Server, and any relevant IT support roles you've had. We want to see how your skills match what we're looking for!
Show Off Your Communication Skills:Since good communication is key in this role, make sure your written application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We love a well-presented application!
Highlight Relevant Experience:In your application, be sure to mention any hands-on experience you have with troubleshooting systems, server issues, or network problems. We’re keen to see how you’ve tackled similar challenges in the past!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all the necessary documents in one go. Don’t miss out on this fantastic opportunity!
How to prepare for a job interview at Baillie Martin
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Office 365, Windows Server, and troubleshooting techniques. Be ready to discuss specific experiences where you've solved hardware or software issues, as this will show your practical skills.
✨Showcase Your Communication Skills
Since good communication is key for this role, practice explaining complex technical concepts in simple terms. You might be asked to describe how you would assist a non-technical user, so think of examples where you've done this successfully.
✨Prepare for Scenario-Based Questions
Expect questions that put you in real-life situations, like troubleshooting a network issue across multiple sites. Think through potential scenarios and how you would approach them, highlighting your problem-solving skills and ability to work under pressure.
✨Highlight Your Team Spirit
This role involves working within a busy team, so be prepared to discuss how you collaborate with others. Share examples of past teamwork experiences, especially in IT support settings, to demonstrate your ability to contribute positively to the team dynamic.
