At a Glance
- Tasks: Provide technical support for hardware, software, and network systems.
- Company: Join a top 100 NI employer with a dynamic IT department.
- Benefits: Enjoy a competitive salary, health care, pension, and meal allowances.
- Other info: Immediate applications encouraged; great career growth opportunities await!
- Why this job: Be part of exciting upgrade projects and enhance your IT skills.
- Qualifications: 3rd level education and experience in IT support required.
The predicted salary is between 32000 - 35000 € per year.
Technical Support Technician / Engineer - Greater Dungannon area (starting salary 32k-35k depending on experience)
Working Hours: 8.30am-5pm, Monday to Thursday, Lunch time Friday finish!
My client, a major top 100 NI employer, has an excellent opportunity for an IT Support Technician to join their small, busy and expanding IT dept that looks after all aspects of infrastructure support at their impressive HO in the greater Dungannon area. On offer is an excellent base salary and benefits package, ongoing training & skills advancement with certification/qualification allocations.
As well as getting hands-on exposure to a number of new and ongoing upgrade projects, you will facilitate in the effective operation and daily support of the company network, systems and processes.
What we're looking for:
- 3rd level education and a background within a similar IT Support environment.
- Office 365 Desktop Apps (Word, Excel, Outlook etc.)
- Experience of Office365 administration including Exchange, OneDrive, Teams and SharePoint
- Experience of Windows Server including active directory, group policy and VMWare
- Good communication required with excellent written and verbal skills.
- Drivers license with (ideally) access to own vehicle due to site location.
Job overview:
- To provide technical support for all PC hardware, software and associated peripherals.
- To log support calls and document their outcome to facilitate the resolution of common queries.
- To install, configure and maintain operating systems to agreed standards.
- To perform upgrades, new installations and carry out routine procedures on site infrastructure.
- Troubleshooting system, server and network problems and diagnosing and solving hardware and software faults.
This is a rare opening within an award-winning, locally renowned organisation with funding in place for major future development...an exciting time to join the business!
Further details and Job spec will be provided upon receipt of an up to date and relevant CV. Immediate application is highly advisable as my client is wishing to shortlist and interview within the next 10 days.
Skills: Technical Support, Office365, Active Directory, Hardware Support, Software Support, IT Technician
Benefits: Parking, Pension Fund, Medical Aid / Health Care, Group Life Assurance, Meal Allowance / Canteen, Annual Bonus / 13th Cheque
IT Support Technician JBLE1_NI in Dungannon employer: Baillie Martin
Join a leading employer in the Greater Dungannon area, where you will be part of a dynamic IT department that values your growth and development. With a competitive salary, comprehensive benefits, and a supportive work culture, this role offers hands-on experience with exciting projects and ongoing training opportunities. Enjoy a balanced work-life with early finishes on Fridays and a commitment to employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Technician JBLE1_NI in Dungannon
✨Tip Number 1
Get your tech skills sharp! Brush up on Office 365, Windows Server, and troubleshooting techniques. We want to see you confidently tackle those common IT issues during the interview.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with users, being able to explain technical stuff in simple terms is key. We recommend doing mock interviews with friends or family to nail this down.
✨Tip Number 3
Show your enthusiasm for learning! Mention any ongoing training or certifications you're pursuing. We love candidates who are keen to grow and adapt, especially in a fast-paced IT environment.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application noticed. Plus, we’re eager to meet passionate individuals ready to join our expanding team in Dungannon!
We think you need these skills to ace IT Support Technician JBLE1_NI in Dungannon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Support Technician role. Highlight your experience with Office 365, Windows Server, and any relevant technical skills. We want to see how your background fits perfectly with what we're looking for!
Show Off Your Communication Skills:Since good communication is key in this role, don’t forget to showcase your written and verbal skills in your application. Use clear and concise language to demonstrate your ability to explain technical issues simply.
Highlight Relevant Experience:Be sure to include any hands-on experience you have with troubleshooting hardware and software issues. We love seeing examples of how you've solved problems in previous roles, so share those stories!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the latest updates about your application status. Don’t miss out on this exciting opportunity!
How to prepare for a job interview at Baillie Martin
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Office 365, Windows Server, and Active Directory. Be ready to discuss your hands-on experience with these technologies, as well as any troubleshooting you've done in the past. This will show that you're not just familiar with the tools but can also effectively use them in a real-world setting.
✨Show Off Your Communication Skills
Since good communication is key for this role, practice explaining technical concepts in simple terms. You might be asked to describe how you would resolve a common IT issue, so think about how you'd break it down for someone who isn't tech-savvy. This will demonstrate your ability to communicate effectively with colleagues and clients alike.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Think about past experiences where you had to troubleshoot a problem or manage a project. Prepare specific examples that highlight your problem-solving skills and how you handled challenges in a busy IT environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing projects, or opportunities for training and development. This shows your genuine interest in the role and helps you gauge if the company is the right fit for you.
