At a Glance
- Tasks: Provide technical support for hardware, software, and network issues.
- Company: Join a top 100 NI employer with a dynamic IT department.
- Benefits: Enjoy competitive salary, health care, pension, and meal allowances.
- Other info: Immediate applications encouraged; great career growth opportunities await!
- Why this job: Be part of exciting upgrade projects and enhance your IT skills.
- Qualifications: 3rd level education and experience in IT support required.
The predicted salary is between 32000 - 35000 € per year.
Working Hours: 8.30am-5pm, Monday to Thursday, Lunch time Friday finish!
My client, a major top 100 NI employer, has an excellent opportunity for an IT Support Technician to join their small, busy and expanding IT department that looks after all aspects of infrastructure support at their impressive head office in the greater Dungannon area. On offer is an excellent base salary and benefits package, ongoing training & skills advancement with certification/qualification allocations.
As well as getting hands-on exposure to a number of new and ongoing upgrade projects, you will facilitate the effective operation and daily support of the company network, systems and processes.
What we're looking for:
- 3rd level education and a background within a similar IT Support environment.
- Office 365 Desktop Apps (Word, Excel, Outlook etc.)
- Experience of Office 365 administration including Exchange, OneDrive, Teams and SharePoint
- Experience of Windows Server including active directory, group policy and VMWare
- Good communication required with excellent written and verbal skills.
- Driver's license with (ideally) access to own vehicle due to site location.
Job overview:
- To provide technical support for all PC hardware, software and associated peripherals.
- To log support calls and document their outcome to facilitate the resolution of common queries.
- To install, configure and maintain operating systems to agreed standards.
- To perform upgrades, new installations and carry out routine procedures on site infrastructure.
- Troubleshooting system, server and network problems and diagnosing and solving hardware and software faults.
This is a rare opening within an award-winning, locally renowned organisation with funding in place for major future development...an exciting time to join the business!
Further details and job specification will be provided upon receipt of an up-to-date and relevant CV. Immediate application is highly advisable as my client is wishing to shortlist and interview within the next 10 days.
Benefits:
- Parking
- Pension Fund
- Medical Aid / Health Care
- Group Life Assurance
- Meal Allowance / Canteen
- Annual Bonus / 13th Cheque
IT Support Technician in Dungannon employer: Baillie Martin
Join a leading employer in the Greater Dungannon area, where you will be part of a dynamic IT department that values your growth and development. With a competitive salary, comprehensive benefits, and opportunities for ongoing training and certification, this role offers a supportive work culture that encourages hands-on experience with exciting projects. Enjoy a balanced work-life with early finishes on Fridays and a commitment to employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Technician in Dungannon
✨Tip Number 1
Get your networking game on! Reach out to folks in the IT industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Practice makes perfect! Before any interviews, run through common technical questions and scenarios you might face as an IT Support Technician. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Show off your skills! If you have any projects or experiences that highlight your expertise with Office 365, Windows Server, or troubleshooting, be ready to discuss them. Real-life examples can really impress interviewers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and ready to take the next step in your career.
We think you need these skills to ace IT Support Technician in Dungannon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Support Technician role. Highlight your experience with Office 365, Windows Server, and any relevant technical skills. We want to see how your background fits perfectly with what we're looking for!
Show Off Your Communication Skills:Since good communication is key in this role, don’t forget to showcase your written and verbal skills in your application. We love seeing examples of how you've effectively communicated technical information in the past.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on your relevant experience and skills that match the job description.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you’re considered for this exciting opportunity in our expanding IT department!
How to prepare for a job interview at Baillie Martin
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Office 365, Windows Server, and Active Directory. Be ready to discuss your hands-on experience with these technologies, as well as any troubleshooting you've done in the past. This will show that you're not just familiar with the tools but can also effectively use them in a real-world setting.
✨Communicate Clearly
Since good communication is key for this role, practice explaining technical concepts in simple terms. You might be asked to describe how you would resolve a common IT issue, so think about how you'd break it down for someone who isn't tech-savvy. Clear communication can set you apart from other candidates.
✨Show Enthusiasm for Learning
This position offers ongoing training and skills advancement, so express your eagerness to learn and grow. Share examples of how you've pursued additional training or certifications in the past, and mention any specific areas you're excited to develop further. This shows you're committed to your professional growth.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the team, projects, and company culture. Asking about their upcoming upgrade projects or how they support employee development can demonstrate your genuine interest in the role and help you assess if it's the right fit for you.
