At a Glance
- Tasks: Provide technical support for hardware, software, and network systems.
- Company: Join a top 100 NI employer with a dynamic IT department.
- Benefits: Enjoy competitive salary, health care, pension, and meal allowances.
- Other info: Immediate applications encouraged; great career growth opportunities await!
- Why this job: Be part of exciting upgrade projects and enhance your IT skills.
- Qualifications: 3rd level education and experience in IT support required.
The predicted salary is between 33000 - 35000 £ per year.
Technical Support Engineer - Greater Dungannon area (starting salary 33k-35k depending on experience)
Working Hours: 8.30am-5pm, Monday to Thursday, Lunch time Friday finish!
My client, a major top 100 NI employer, has an excellent opportunity for an IT Support Technician to join their small, busy and expanding IT dept that looks after all aspects of infrastructure support at their impressive HO in the greater Dungannon area. On offer is an excellent base salary and benefits package, ongoing training & skills advancement with certification/qualification allocations.
As well as getting hands-on exposure to a number of new and ongoing upgrade projects, you will facilitate in the effective operation and daily support of the company network, systems and processes.
What we're looking for:
- 3rd level education and a background within a similar IT Support environment.
- Office 365 Desktop Apps (Word, Excel, Outlook etc.)
- Experience of Office365 administration including Exchange, OneDrive, Teams and SharePoint
- Experience of Windows Server including active directory, group policy and VMWare
- Good communication required with excellent written and verbal skills.
- Drivers license with (ideally) access to own vehicle due to site location.
Job overview:
- To provide technical support for all PC hardware, software and associated peripherals.
- To log support calls and document their outcome to facilitate the resolution of common queries.
- To install, configure and maintain operating systems to agreed standards.
- To perform upgrades, new installations and carry out routine procedures on site infrastructure.
- Troubleshooting system, server and network problems and diagnosing and solving hardware and software faults.
This is a rare opening within an award-winning, locally renowned organisation with funding in place for major future development...an exciting time to join the business!
Further details and Job spec will be provided upon receipt of an up to date and relevant CV. Immediate application is highly advisable as my client is wishing to shortlist and interview within the next 10 days.
Skills: Technical Support, Office365, Active Directory, Hardware Support, Software Support, IT Technician
Benefits: Parking, Pension Fund, Medical Aid / Health Care, Group Life Assurance, Meal Allowance / Canteen, Annual Bonus / 13th Cheque
IT Support Engineer JBLE1_NI in Dungannon employer: Baillie Martin
Join a leading employer in the Greater Dungannon area, where you will be part of a dynamic IT department that values your growth and development. With a competitive salary, comprehensive benefits, and a supportive work culture, this role offers hands-on experience with exciting projects and ongoing training opportunities. Enjoy a balanced work-life with early finishes on Fridays and a commitment to employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Engineer JBLE1_NI in Dungannon
✨Tip Number 1
Get your networking game on! Reach out to folks in the IT industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common technical questions and scenarios you might face as an IT Support Engineer. This will boost your confidence and show that you're ready to tackle any challenge.
✨Tip Number 3
Show off your skills! If you have any relevant projects or experiences, be sure to highlight them during your interview. Whether it's a cool troubleshooting story or a successful upgrade project, let us know what you've done!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace IT Support Engineer JBLE1_NI in Dungannon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Office 365, Windows Server, and any relevant IT support roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the IT Support Engineer role. Share your passion for tech and how you can contribute to our team at StudySmarter.
Show Off Your Communication Skills:Since good communication is key in this role, make sure your written application reflects that. Keep it clear, concise, and professional. We want to see your ability to convey technical information effectively!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t wait too long – we’re keen to get started with interviews!
How to prepare for a job interview at Baillie Martin
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Office 365, Windows Server, and Active Directory. Be ready to discuss your hands-on experience with these technologies, as well as any troubleshooting you've done in the past. This will show that you're not just familiar with the tools but can also effectively use them in a real-world setting.
✨Show Off Your Communication Skills
Since good communication is key for this role, practice explaining technical concepts in simple terms. You might be asked to describe how you would resolve a common IT issue, so think about how you would communicate that to someone without a tech background. This will demonstrate your ability to connect with users and provide excellent support.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Think about past experiences where you had to troubleshoot a problem or manage a project. Prepare specific examples that highlight your problem-solving skills and how you handled challenges in a busy IT environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing projects, or opportunities for training and development. This shows your genuine interest in the role and helps you gauge if the company is the right fit for you.
