At a Glance
- Tasks: Provide technical support for hardware, software, and network systems in a dynamic environment.
- Company: Join an award-winning organisation with a global reach and a supportive culture.
- Benefits: Enjoy a competitive salary, health care, pension fund, and annual bonuses.
- Other info: Immediate applications encouraged; excellent career growth opportunities await!
- Why this job: Gain hands-on experience with cutting-edge technology and contribute to exciting upgrade projects.
- Qualifications: 3rd level education and experience in IT support, especially with Office 365 and Windows Server.
The predicted salary is between 32000 - 35000 € per year.
My client has an excellent opportunity for an IT Support Engineer to join their busy and expanding in-house IT department that looks after all aspects of infrastructure support at their impressive headquarters in the greater Cookstown area. As well as getting hands-on exposure to a number of new and ongoing upgrade projects, you will facilitate the effective operation and daily support of the company network, systems and processes throughout a multi-site environment.
On offer is an excellent base salary and benefits package, ongoing training & skills advancement with certification/qualification allocations.
Job overview:
- To provide technical support for all PC hardware, software and associated peripherals.
- To log support calls and document their outcome to facilitate the resolution of common queries.
- To install, configure and maintain operating systems to agreed standards.
- To perform upgrades, new installations and carry out routine procedures on site infrastructure.
- Troubleshooting system, server and network problems and diagnosing and solving hardware and software faults.
What we're looking for:
- 3rd level education and a background within a similar IT Support environment.
- Office 365 Desktop Apps (Word, Excel, Outlook etc.)
- Experience of Office 365 administration including Exchange, OneDrive, Teams and SharePoint.
- Experience of Windows Server including active directory, group policy and VMWare.
- Good communication required with excellent written and verbal skills.
- Driver's license with (ideally) access to own vehicle due to site location & multi-site set-up.
This is a rare opening within an award-winning, locally renowned organisation with a global reach. Further details and job specification will be provided upon receipt of an up-to-date and relevant CV. Immediate application is highly advisable as my client is wishing to shortlist and interview within the next 7/10 days.
Skills: IT Support, Technical Support, Office 365, Active Directory, Hardware Support, Software Support.
Benefits: Parking, Pension Fund, Medical Aid / Health Care, Group Life Assurance, Meal Allowance / Canteen, Annual Bonus / 13th Cheque.
New - IT Support Engineer TLNT1_NI in Cookstown employer: Baillie Martin
Join a dynamic and award-winning organisation in the greater Cookstown area as an IT Support Engineer, where you will benefit from a competitive salary and a comprehensive benefits package including medical aid, pension fund, and annual bonuses. Our supportive work culture fosters continuous learning and professional growth, providing you with opportunities for ongoing training and certification in a collaborative environment that values your contributions. With hands-on experience in exciting upgrade projects and a multi-site setup, this role offers a meaningful career path in a globally recognised company.
StudySmarter Expert Advice🤫
We think this is how you could land New - IT Support Engineer TLNT1_NI in Cookstown
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, attend local tech meetups, or join online forums. You never know who might have a lead on that perfect IT Support Engineer role.
✨Tip Number 2
Practice makes perfect! Before any interviews, run through common technical questions and scenarios you might face. This will help you feel more confident and ready to tackle those tricky troubleshooting questions.
✨Tip Number 3
Show off your skills! If you’ve worked on any relevant projects or have certifications, make sure to highlight them during your conversations. It’s all about proving you’re the right fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace New - IT Support Engineer TLNT1_NI in Cookstown
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Support Engineer role. Highlight your experience with Office 365, Windows Server, and any relevant troubleshooting skills. We want to see how your background fits perfectly with what we're looking for!
Show Off Your Communication Skills:Since good communication is key in this role, don’t forget to showcase your written and verbal skills in your application. We love seeing examples of how you've effectively communicated technical information in the past.
Be Specific About Your Experience:When detailing your previous roles, be specific about your responsibilities and achievements. Mention any hands-on experience with hardware, software, and network support. We’re keen to know how you’ve tackled challenges in a multi-site environment!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Baillie Martin
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Office 365, Windows Server, and troubleshooting. Be ready to discuss specific experiences where you've solved hardware or software issues, as this will show your practical skills.
✨Showcase Your Communication Skills
Since good communication is key for this role, practice explaining complex IT concepts in simple terms. You might be asked to describe how you would assist a non-technical colleague, so think of examples that highlight your ability to communicate effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions where you'll need to demonstrate your problem-solving abilities. Think about past situations where you had to troubleshoot a network issue or manage a multi-site setup, and be ready to walk the interviewer through your thought process.
✨Research the Company Culture
Familiarise yourself with the company’s values and culture. This will help you tailor your answers to align with what they’re looking for. Showing that you understand their mission and how you can contribute will set you apart from other candidates.
