At a Glance
- Tasks: Provide hands-on IT support and troubleshoot hardware and software issues.
- Company: Join an award-winning organisation with a global reach in the Cookstown area.
- Benefits: Enjoy a competitive salary, health care, pension, and annual bonuses.
- Other info: Immediate applications encouraged; interviews happening soon!
- Why this job: Gain valuable experience in a dynamic environment with ongoing training opportunities.
- Qualifications: 3rd level education and experience in IT support, especially with Office 365.
The predicted salary is between 32000 - 35000 € per year.
My client has an excellent opportunity for an IT Support Engineer to join their busy and expanding in-house IT department that looks after all aspects of infrastructure support at their impressive head office in the greater Cookstown area. As well as getting hands-on exposure to a number of new and ongoing upgrade projects, you will facilitate the effective operation and daily support of the company network, systems and processes throughout a multi-site environment.
On offer is an excellent base salary and benefits package, ongoing training and skills advancement with certification/qualification allocations.
Job overview:
- To provide technical support for all PC hardware, software and associated peripherals.
- To log support calls and document their outcome to facilitate the resolution of common queries.
- To install, configure and maintain operating systems to agreed standards.
- To perform upgrades, new installations and carry out routine procedures on site infrastructure.
- Troubleshooting system, server and network problems and diagnosing and solving hardware and software faults.
What we're looking for:
- 3rd level education and a background within a similar IT Support environment.
- Office 365 Desktop Apps (Word, Excel, Outlook etc.)
- Experience of Office 365 administration including Exchange, OneDrive, Teams and SharePoint.
- Experience of Windows Server including active directory, group policy and VMWare.
- Good communication required with excellent written and verbal skills.
- Driver's license with (ideally) access to own vehicle due to site location and multi-site set-up.
This is a rare opening within an award-winning, locally renowned organisation with a global reach. Further details and job specification will be provided upon receipt of an up-to-date and relevant CV. Immediate application is highly advisable as my client is wishing to shortlist and interview within the next 7 to 10 days.
Skills: IT Support, Technical Support, Office 365, Active Directory, Hardware Support, Software Support.
Benefits: Parking, Pension Fund, Medical Aid / Health Care, Group Life Assurance, Meal Allowance / Canteen, Annual Bonus / 13th Cheque.
New - IT Support Engineer JBLE1_NI in Cookstown employer: Baillie Martin
Join a dynamic and award-winning organisation in the greater Cookstown area as an IT Support Engineer, where you will benefit from a competitive salary and a comprehensive benefits package. Our supportive work culture prioritises employee growth through ongoing training and certification opportunities, ensuring you stay at the forefront of technology while contributing to exciting infrastructure projects. With a focus on collaboration and innovation, this role offers a meaningful career path in a globally recognised company.
StudySmarter Expert Advice🤫
We think this is how you could land New - IT Support Engineer JBLE1_NI in Cookstown
✨Tip Number 1
Network, network, network! Reach out to your connections in the IT field and let them know you're on the hunt for an IT Support Engineer role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on common IT support scenarios. Think about how you'd troubleshoot issues with Office 365 or Windows Server. Practising these responses will help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Don’t forget to showcase your soft skills! Communication is key in IT support, so be ready to demonstrate how you can explain technical issues clearly and effectively. This could set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to go directly to the source.
We think you need these skills to ace New - IT Support Engineer JBLE1_NI in Cookstown
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Support Engineer role. Highlight your experience with Office 365, Windows Server, and any relevant troubleshooting skills. We want to see how your background fits perfectly with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how your skills can benefit our team. Keep it concise but engaging – we love a bit of personality!
Showcase Your Communication Skills:Since good communication is key in this role, make sure your written application reflects that. Use clear language and structure your thoughts well. We appreciate clarity and professionalism in all our interactions!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your details!
How to prepare for a job interview at Baillie Martin
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Office 365, Windows Server, and troubleshooting. Be ready to discuss specific experiences where you've solved hardware or software issues, as this will show your practical skills.
✨Show Off Your Communication Skills
Since good communication is key for this role, practice explaining complex IT concepts in simple terms. You might be asked to describe how you would help a non-technical colleague with a problem, so think of examples where you've done this before.
✨Prepare for Scenario Questions
Expect questions that put you in real-life scenarios, like troubleshooting a network issue across multiple sites. Think through how you would approach these problems step-by-step, and be ready to share your thought process during the interview.
✨Research the Company Culture
Get to know the company’s values and culture. This will help you tailor your answers to align with what they’re looking for. Mentioning how you can contribute to their team dynamic can really set you apart from other candidates.
