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- Tasks: Provide hands-on IT support and troubleshoot hardware/software issues in a dynamic environment.
- Company: Join an award-winning organisation with a global reach and a collaborative culture.
- Benefits: Enjoy competitive salary, health care, pension fund, and annual bonuses.
- Other info: Immediate applications encouraged; interviews happening soon!
- Why this job: Kickstart your IT career with exciting projects and ongoing training opportunities.
- Qualifications: 3rd level education and experience in IT support, especially with Office 365.
The predicted salary is between 32000 - 35000 £ per year.
My client has an excellent opportunity for an IT Support Engineer to join their busy and expanding in-house IT department that looks after all aspects of infrastructure support at their impressive head office in the greater Cookstown area. As well as getting hands-on exposure to a number of new and ongoing upgrade projects, you will facilitate the effective operation and daily support of the company network, systems and processes throughout a multi-site environment.
On offer is an excellent base salary and benefits package, ongoing training and skills advancement with certification/qualification allocations.
Job overview:
- To provide technical support for all PC hardware, software and associated peripherals.
- To log support calls and document their outcome to facilitate the resolution of common queries.
- To install, configure and maintain operating systems to agreed standards.
- To perform upgrades, new installations and carry out routine procedures on site infrastructure.
- Troubleshooting system, server and network problems and diagnosing and solving hardware and software faults.
What we're looking for:
- 3rd level education and a background within a similar IT Support environment.
- Office 365 Desktop Apps (Word, Excel, Outlook etc.)
- Experience of Office 365 administration including Exchange, OneDrive, Teams and SharePoint.
- Experience of Windows Server including active directory, group policy and VMWare.
- Good communication required with excellent written and verbal skills.
- Driver's license with (ideally) access to own vehicle due to site location and multi-site set-up.
This is a rare opening within an award-winning, locally renowned organisation with a global reach. Further details and job specification will be provided upon receipt of an up-to-date and relevant CV. Immediate application is highly advisable as my client is wishing to shortlist and interview within the next 7 to 10 days.
Skills: IT Support, Technical Support, Office 365, Active Directory, Hardware Support, Software Support.
Benefits: Parking, Pension Fund, Medical Aid / Health Care, Group Life Assurance, Meal Allowance / Canteen, Annual Bonus / 13th Cheque.
New - IT Support Engineer in Cookstown employer: Baillie Martin
Contact Detail:
Baillie Martin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land New - IT Support Engineer in Cookstown
✨Tip Number 1
Network, network, network! Reach out to your connections in the IT field and let them know you're on the hunt for an IT Support Engineer role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on common IT support scenarios. Think about how you'd troubleshoot issues with Office 365 or Windows Server. We want you to show off your skills and confidence when it comes to solving problems!
✨Tip Number 3
Don’t forget to tailor your approach! When you apply through our website, make sure your CV highlights relevant experience with Active Directory and hardware support. This will help you stand out as the perfect fit for the role.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace New - IT Support Engineer in Cookstown
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Support Engineer role. Highlight your experience with Office 365, Windows Server, and any relevant troubleshooting skills. We want to see how your background fits perfectly with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how your skills can benefit our team. Keep it concise but engaging – we love a bit of personality!
Showcase Your Communication Skills: Since good communication is key in this role, make sure your written application reflects that. Use clear language and structure your thoughts well. We appreciate clarity and professionalism in all our interactions!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your details!
How to prepare for a job interview at Baillie Martin
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Office 365, Windows Server, and troubleshooting. Be ready to discuss specific experiences where you've solved hardware or software issues, as this will show your practical skills.
✨Showcase Your Communication Skills
Since good communication is key in IT support, prepare examples of how you've effectively communicated with non-technical users. Think about times when you explained complex tech concepts in simple terms – this will highlight your ability to connect with others.
✨Demonstrate Problem-Solving Abilities
Be prepared to walk through a couple of real-life scenarios where you diagnosed and resolved IT issues. This could involve discussing your thought process and the steps you took to troubleshoot problems, which will impress interviewers looking for analytical thinkers.
✨Research the Company Culture
Take some time to understand the company’s values and culture. Knowing what they stand for can help you tailor your answers and show that you're not just a fit for the role, but also for the team. Plus, it’ll give you a chance to ask insightful questions during the interview.