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- Tasks: Lead and develop the restaurant team while ensuring top-notch service for guests.
- Company: Bailiffgate Hotel offers a luxurious escape steeped in history and heritage.
- Benefits: Enjoy perks like a pension scheme, discounts, and seasonal passes to Alnwick Castle.
- Why this job: Join a motivated team where your growth and happiness are prioritised in a vibrant culture.
- Qualifications: At least 1 year of experience in a similar role is required.
- Other info: Uniform provided and opportunities for career development await you.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for an enthusiastic individual who is passionate about hospitality, reliable and willing to learn. As Restaurant Supervisor you will be expected to assist the Restaurant & Bars Manager in the day-to-day smooth running of the Food and Beverage Department. You will be required to play a vital role in leading and developing the team. The ideal person will have at least 1 year's experience in a similar position and will have the ability to deliver great service to our guests.
Duties will include:
- To take complete control and accountability for the day-to-day food and beverage operations within the hotel
- To ensure all employees consistently achieve product and hospitality service standards
- To supervise and assist in the correct service of Breakfast, Lunch, Dinner, Afternoon Teas and Room Service
- To ensure all documentation, i.e. guests' bills are correct
- To strive to anticipate customers' needs whenever possible and react to enhance customer satisfaction
- Actively consider prevention, recovery and investigation of any complaints
At Bailiffgate Hotel, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head. We believe that great hospitality can only be delivered by a happy, motivated and engaged team: so this is at the heart of our culture. We are proud to provide equal opportunities for our team members, encouraging an inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters.
Benefits for working at Bailiffgate Hotel:
- Company Pension Scheme
- Preferential Accommodation Rates for Bespoke Hotels
- Staff and Family/Friends Rates at the Bailiffgate Hotel
- 10% discount on Food at Alnwick Castle Golf Club
- Discount on F&B at the Bailiffgate Hotel
- Uniform provided
- Seasonal Passes to Alnwick Castle
- Share of monthly service charge
Luxury Hotel Restaurant Supervisor employer: Bailiffgate Hotel
Contact Detail:
Bailiffgate Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Hotel Restaurant Supervisor
✨Tip Number 1
Familiarise yourself with the Bailiffgate Hotel's history and values. Understanding the hotel's unique heritage and commitment to hospitality will help you connect with the team and demonstrate your enthusiasm for the role during any interviews.
✨Tip Number 2
Network within the hospitality industry, especially with professionals who have experience in luxury hotel environments. Attend local events or join online forums to gain insights and potentially get referrals that could strengthen your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led a team in a previous role. Highlighting your leadership skills and ability to enhance customer satisfaction will show that you're ready to take on the responsibilities of a Restaurant Supervisor.
✨Tip Number 4
Research common challenges faced in food and beverage operations within luxury hotels. Being able to discuss these challenges and how you would address them can set you apart as a proactive candidate who is ready to contribute from day one.
We think you need these skills to ace Luxury Hotel Restaurant Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, particularly any supervisory roles. Emphasise your ability to lead a team and deliver excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention specific experiences that demonstrate your skills in managing food and beverage operations.
Highlight Relevant Skills: In your application, focus on key skills such as team leadership, customer service excellence, and problem-solving abilities. These are crucial for the Restaurant Supervisor position.
Show Enthusiasm for the Company: Research Bailiffgate Hotel and mention why you want to work there specifically. Highlight their commitment to employee development and how it aligns with your career goals.
How to prepare for a job interview at Bailiffgate Hotel
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences that highlight your love for providing excellent service and how it aligns with the values of Bailiffgate Hotel.
✨Demonstrate Leadership Skills
As a Restaurant Supervisor, you'll need to lead a team effectively. Prepare examples of how you've successfully managed or motivated a team in the past, focusing on your ability to develop others and ensure high service standards.
✨Prepare for Scenario Questions
Expect questions about handling difficult situations, such as customer complaints or staff conflicts. Think of scenarios where you turned a negative experience into a positive one, showcasing your problem-solving skills and commitment to guest satisfaction.
✨Know the Menu and Hotel History
Familiarise yourself with the menu offerings and the history of Bailiffgate Hotel. Being knowledgeable about what the hotel has to offer will demonstrate your genuine interest in the role and help you engage more effectively with the interviewers.
