Luxury Hotel Concierge

Bailiffgate Hotel is a timeless retreat nestled in the picturesque market town of Alnwick. The hotel combines luxury and authenticity, offering a serene escape where guests can unwind, explore the surrounding natural beauty, immerse themselves in local history, and experience the heritage of Northumberland.
We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture.
We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters.
Requirements:
The ideal person will have the ability to deliver great service to our guests, have a full clean UK driving licence, and be over 25.
We are looking for someone who is passionate about hospitality, that is reliable and willing to learn as part of this growing team.
Duties will include:

• Assisting with guest queries
• Act as the first point of contact for all guests
• Book transport for guests
• Proving excellent customer service to all guests
• Conduct valet service for guests

Benefits for working at Bailiffgate Hotel::

• Company Pension Scheme
• Preferential Accommodation Rates for Bespoke Hotels
• Staff and Family/Friends Rates at the Bailiffgate Hotel
• 10% discount on Food at Alnwick Castle Golf Club
• Discount on F&B at the Bailiffgate Hotel
• Staff Uniform provided
• Seasonal Passes to Alnwick Castle
• Share of monthly service charge