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- Tasks: Lead a team to deliver exceptional coffee and customer service daily.
- Company: Join % ΔRΔBICΔ, a renowned Japanese specialty coffee brand in London.
- Benefits: Enjoy competitive pay, career growth, training, and staff discounts.
- Why this job: Be part of a vibrant team and elevate your leadership skills in a dynamic environment.
- Qualifications: Experience as a barista and previous supervisory roles preferred; must be a natural leader.
- Other info: Full-time role with weekend availability; legal right to work in the UK required.
The predicted salary is between 28800 - 43200 £ per year.
Are you passionate about coffee, people, and leading high-performing teams? % ΔRΔBICΔ, a globally recognised Japanese specialty coffee brand, is looking for a dynamic and experienced Store Supervisor to join our London team.
Role Overview:
As a Store Supervisor, you will play a pivotal role in supporting the Store Manager with the daily running of operations. You will be a hands-on leader, helping to deliver consistently excellent coffee, elevate team performance, and ensure smooth store functionality. Your role is essential in bridging the gap between the front-of-house team and management, setting a strong example and stepping up when the Manager is away.
Key Responsibilities
- Support the Store Manager in day-to-day operations, including shift planning, staff support, and maintaining operational excellence
- Lead by example in delivering outstanding customer service and flawless coffee preparation
- Ensure consistency in espresso extraction, brewing standards, and latte art presentation
- Oversee daily store opening/closing procedures and help ensure store readiness
- Assist with stock ordering, inventory tracking, and managing supply levels
- Take initiative in maintaining a clean, organised, and safe store environment
- Monitor quality control and report any issues to the Manager or relevant departments
- Contribute to training and mentoring of team members, promoting brand standards and culture
- Handle customer feedback with professionalism and resolve issues promptly
- Step in confidently as store-in-charge when the Manager is off-site
What We’re Looking For:
- Strong barista experience, with a deep understanding of specialty coffee practices
- Proficiency in latte art and coffee presentation at a high standard
- A natural leader who thrives in fast-paced environments and inspires teamwork
- Strong organisational and communication skills
- Previous supervisory experience in hospitality or retail preferred
- Confident handling inventory systems and administrative tasks
- A positive, solutions-focused mindset and great attention to detail
- Full-time availability, including weekends
- Legal right to work in the UK
What We Offer:
- Competitive salary and performance-based incentives
- A clear pathway for career progression within a global coffee brand
- Comprehensive barista and leadership training
- A supportive, team-focused environment
- Staff discounts on coffee and merchandise
- The chance to be part of a brand celebrated for design, quality, and craft
How to Apply:
If you’re passionate about great coffee, thrive in a team environment, and are ready to take on more responsibility in your leadership journey — we would love to hear from you. Send your CV and detailing your experience and passion for specialty coffee to
#J-18808-Ljbffr
Store Supervisor employer: Bailies Coffee Roasters
Contact Detail:
Bailies Coffee Roasters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor
✨Tip Number 1
Familiarise yourself with the brand's coffee offerings and values. Understanding what makes % ΔRΔBICΔ unique will help you connect with the team and demonstrate your passion during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you motivated staff or improved team performance.
✨Tip Number 3
Brush up on your barista skills, especially in espresso extraction and latte art. Being able to demonstrate your technical abilities can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss how you handle customer feedback and resolve issues. Providing examples of your problem-solving skills will show that you're equipped to maintain high standards in customer service.
We think you need these skills to ace Store Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your barista experience and any previous supervisory roles. Emphasise your skills in coffee preparation, customer service, and team leadership to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for coffee and your leadership style. Mention specific experiences where you led a team or improved store operations, demonstrating how you can contribute to the company.
Highlight Relevant Skills: In your application, focus on your organisational and communication skills. Provide examples of how you've successfully managed inventory or handled customer feedback in past roles.
Show Enthusiasm for the Brand: Express your enthusiasm for % ΔRΔBICΔ and its values in your application. Research the brand's history and mission, and mention how your personal values align with theirs to make a strong impression.
How to prepare for a job interview at Bailies Coffee Roasters
✨Show Your Passion for Coffee
Make sure to express your enthusiasm for coffee and the specialty coffee culture during the interview. Share your experiences with different coffee brewing methods, your favourite beans, or any unique latte art techniques you've mastered.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Discuss specific situations where you motivated your team, resolved conflicts, or improved performance, showcasing your ability to inspire others.
✨Highlight Customer Service Excellence
Be ready to discuss your approach to delivering outstanding customer service. Share anecdotes that illustrate how you've handled customer feedback or resolved issues, emphasising your professionalism and problem-solving skills.
✨Know the Brand Inside Out
Research % ΔRΔBICΔ thoroughly before the interview. Understand their values, mission, and what sets them apart in the coffee industry. This knowledge will help you align your answers with their brand culture and demonstrate your genuine interest.
