At a Glance
- Tasks: Troubleshoot and repair forklifts while ensuring customer satisfaction.
- Company: Bailey, a family-owned business with a rich history since 1949.
- Benefits: Competitive pay, comprehensive health plans, generous PTO, and 401K matching.
- Other info: Enjoy extensive training opportunities and a professional work culture.
- Why this job: Join a supportive team and grow your skills in a dynamic environment.
- Qualifications: Technical school certificate or equivalent experience in mechanical repairs.
The predicted salary is between 30000 - 40000 £ per year.
Bailey sold its first forklift in 1949. Since then, Bailey has been a family-owned and operated business dedicated to selling, leasing, renting, servicing, and providing parts for forklift trucks throughout the Southeast.
Forklift Technicians troubleshoot mechanical and electrical equipment and perform repairs and scheduled maintenance based on customer needs and requirements. They are dedicated to customer satisfaction, responding in a timely, polite and professional manner. Mechanic assignments vary by task, tools required, and duration on a daily basis. Some jobs may require lifting up to 50 pounds with or without an accommodation. A Forklift Technician's work typically includes completing full inspections to check all components, especially all safety-related items. Technicians will either fix the problem or alert customers of the problem, recommend repairs and offer quotes for the needed repairs, and complete any paperwork necessary.
Essential Duties and Responsibilities- Perform diagnostic inspections as directed.
- Obtain input from customer.
- Identify the cause of failure.
- Perform repairs or provide recommendations as needed using appropriate tools and wearing appropriate personal protective equipment.
- Maintain a clean work area and return to pre-repair or better condition.
- Maintain legible and detailed working records for time, parts, supplies and outside purchases in repairs.
- Maintain daily records of repairs for correct service billing.
- Maintain and care for tools, equipment and vehicles.
- Notify management of any need for repairs or replacements.
- Participate in job-related training, including supporting the safety program, and maintaining licenses and certifications to avoid expirations.
- Represent Bailey by maintaining professional appearance, wearing Bailey uniform, keeping the vehicle and work areas clean, and being courteous and informative with customers.
- Handle other duties and special projects as assigned.
- Competitive pay.
- Comprehensive benefits.
- Multiple health plans including one plan with 100% employer paid premiums.
- Generous 401K matching.
- 100% Employer paid short and long term disability.
- Industry-leading vacation plan with new employees earning 3 weeks of PTO per year and eligible for up to 5 additional sick days.
- Referral bonuses.
- Assigned company vehicles.
- A family owned and operated business that prioritises the needs of our employees and customers.
- The ability to grow your career with us through substantial training opportunities for all team members.
- Training includes both OEM training with our manufacturers and proprietary training developed internally through Bailey University.
The individual in this position should be personable, a problem solver, reliable, ethical, intelligent, and able to adapt to the forces around them—customers, suppliers, co-workers, and other vendors.
Education/Training/ExperienceTechnical school certificate or equivalent experience in mechanical repairs.
Skills, Knowledge, and Abilities- Strong mechanical skills.
- Strong communication and problem solving skills.
- Safe work habits.
- Strong diagnostic and repair skills.
- Able to work with minimal or no supervision in the field.
- Valid Driver’s License
- Forklift Certification
- Steel toed, non-slip, work boots (boot reimbursement provided by Bailey).
- Leather gloves, rubber gloves (provided by Bailey).
- Safety glasses (provided by Bailey).
- Hearing protection (provided by Bailey).
- Safety vest (provided by Bailey).
BAILEY is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other status protected under local, state or federal laws. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.
Forklift Technician in London employer: Bailey
Bailey is an exceptional employer that prioritises the well-being of its employees while fostering a supportive and family-oriented work culture. With competitive pay, comprehensive benefits including 100% employer-paid health premiums, and extensive training opportunities through Bailey University, employees can expect to grow their careers in a dynamic environment. The company also values customer satisfaction and teamwork, making it a rewarding place for Forklift Technicians to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Forklift Technician in London
✨Tip Number 1
Get to know the company! Research Bailey and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the company culture and even refer you for the Forklift Technician role, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for hands-on assessments! As a Forklift Technician, you might be tested on your mechanical skills. Brush up on your diagnostic and repair techniques so you can impress during practical evaluations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining Bailey and ready to take the next step in your career with us.
We think you need these skills to ace Forklift Technician in London
Some tips for your application 🫡
Show Off Your Skills:When you're writing your application, make sure to highlight your mechanical skills and any relevant experience. We want to see how you can troubleshoot and repair equipment, so don’t hold back on those details!
Be Personable:Since customer satisfaction is key for us, let your personality shine through in your application. Share examples of how you've interacted with customers or solved problems in a friendly and professional manner.
Keep It Neat and Tidy:Just like maintaining a clean work area, your application should be well-organised and free of errors. Take the time to proofread and ensure everything is clear and concise before hitting send.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Forklift Technician role. Plus, it’s super easy!
How to prepare for a job interview at Bailey
✨Know Your Stuff
Make sure you brush up on your mechanical and electrical knowledge before the interview. Be ready to discuss specific repairs you've done in the past, as well as any diagnostic tools you're familiar with. This will show that you’re not just a technician, but a problem solver who can think on their feet.
✨Show Off Your Customer Skills
Since customer satisfaction is key for this role, prepare examples of how you've handled customer interactions in the past. Think about times when you went above and beyond to help a customer or resolved a tricky situation. This will demonstrate your dedication to service and professionalism.
✨Safety First!
Familiarise yourself with safety protocols and personal protective equipment (PPE) relevant to the job. Be prepared to discuss how you maintain a safe work environment and why it’s important. This shows that you take safety seriously and are ready to represent Bailey's commitment to it.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, training opportunities, and the types of forklifts you'll be working on. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you. Plus, it gives you a chance to engage with your interviewers!