At a Glance
- Tasks: Manage IT incidents, maintain support knowledge, and facilitate application updates.
- Company: Leading UK defence and aerospace company with a strong reputation.
- Benefits: Hybrid working, competitive salary, pension scheme, and health plans.
- Why this job: Join a dynamic team and contribute to cutting-edge defence technology.
- Qualifications: IT or engineering background with ITIL v4 qualifications.
- Other info: Flexible working arrangements and opportunities for career advancement.
The predicted salary is between 30000 - 42000 £ per year.
A leading defense and aerospace company based in the UK is seeking an IT Application Support Operator. This role involves incident management through Service Now, maintaining support knowledge, and facilitating application updates.
Ideal candidates will possess an IT or engineering background, along with ITIL v4 qualifications.
The position offers hybrid and flexible working arrangements, and a competitive benefits package, including a pension scheme and health plans.
Hybrid IT Application Support Specialist in Tamworth employer: BAE Systems.
Contact Detail:
BAE Systems. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid IT Application Support Specialist in Tamworth
✨Tip Number 1
Network like a pro! Reach out to folks in the defence and aerospace sector on LinkedIn. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Brush up on your ITIL v4 knowledge. Be ready to discuss how you've applied these principles in past roles. It shows you're not just familiar with the theory but can put it into practice.
✨Tip Number 3
Prepare for those tricky interview questions! Think about scenarios where you’ve managed incidents or facilitated application updates. Real-life examples will make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who take the extra step to connect directly with us. Plus, it shows you're genuinely interested in the role.
We think you need these skills to ace Hybrid IT Application Support Specialist in Tamworth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your IT or engineering background and any relevant ITIL v4 qualifications. We want to see how your experience aligns with the role, so don’t be shy about showcasing your skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Hybrid IT Application Support Specialist role and how you can contribute to our team. Keep it engaging and personal.
Showcase Your Incident Management Skills: Since incident management through Service Now is key for this role, make sure to mention any experience you have with it. We love seeing examples of how you've successfully handled incidents in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at BAE Systems.
✨Know Your ITIL v4 Inside Out
Make sure you brush up on your ITIL v4 knowledge before the interview. Be ready to discuss how you've applied ITIL principles in past roles, especially in incident management. This will show that you understand the framework and can effectively contribute to their processes.
✨Familiarise Yourself with Service Now
Since the role involves incident management through Service Now, it’s crucial to have a good grasp of this tool. If you’ve used it before, prepare to share specific examples of how you’ve resolved incidents or improved workflows using the platform.
✨Highlight Your Engineering Background
Don’t forget to emphasise your IT or engineering background during the interview. Share relevant experiences that demonstrate your technical skills and problem-solving abilities, as these are key for the role. Tailor your examples to align with the company’s focus on defence and aerospace.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company’s applications and support processes. This not only shows your interest in the role but also gives you a chance to assess if the company culture and working arrangements suit you. Think about what you want to know regarding their hybrid working model and team dynamics.