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- Tasks: Provide application support and manage incidents within a dynamic team.
- Company: Leading UK defence contractor with a focus on innovation.
- Benefits: Hybrid working, competitive salary, and flexible health benefits.
- Why this job: Join a vital team supporting national security while developing your IT skills.
- Qualifications: IT or engineering background with ITIL v4 certification and strong communication skills.
- Other info: Exciting opportunities for career growth in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading defense contractor in the UK is seeking an IT Application Support Operator to provide general application support services. You will work within the ESCC Support team, handling incident management and contributing to service transition efforts.
The ideal candidate should have an IT or engineering background and an ITIL v4 qualification along with excellent communication skills.
This role offers hybrid working options and a competitive benefits package, including flexible health and lifestyle benefits.
Hybrid IT Application Support Specialist – Service Operations employer: BAE Systems
Contact Detail:
BAE Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid IT Application Support Specialist – Service Operations
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those already working in application support. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by brushing up on your ITIL v4 knowledge. We all know that being able to talk the talk is crucial, so make sure you can discuss how you've applied ITIL principles in past roles.
✨Tip Number 3
Show off your communication skills! During interviews, be clear and concise when explaining technical issues. Remember, you’ll be supporting users, so demonstrating your ability to simplify complex topics is key.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Hybrid IT Application Support Specialist – Service Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your IT or engineering background and any relevant experience in application support. We want to see how your skills align with the role, so don’t be shy about showcasing your ITIL v4 qualification!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Hybrid IT Application Support Specialist role. Share specific examples of your incident management experience and how you’ve contributed to service transitions in the past.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your written application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors – we want to see your attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position and our fantastic benefits package!
How to prepare for a job interview at BAE Systems
✨Know Your ITIL v4 Inside Out
Make sure you brush up on your ITIL v4 knowledge before the interview. Be ready to discuss how you've applied ITIL principles in past roles, especially in incident management and service transition. This will show that you understand the framework and can bring value to the ESCC Support team.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've effectively communicated with both technical and non-technical stakeholders. Think about times when you resolved issues or facilitated discussions that led to successful outcomes.
✨Familiarise Yourself with the Company
Research the defence contractor's projects and values. Understanding their mission and how your role fits into their operations will help you tailor your answers and demonstrate genuine interest in the position. It’s a great way to connect your skills to their needs.
✨Prepare for Hybrid Working Questions
Since this role offers hybrid working options, be ready to discuss how you manage your time and productivity in a flexible work environment. Share strategies that have worked for you in the past, and express your enthusiasm for the benefits of hybrid working.
