At a Glance
- Tasks: Manage IT services and ensure they meet business needs while supporting a dynamic workforce.
- Company: Join BAE Systems, a leader in innovation and collaboration.
- Benefits: Competitive salary, flexible working options, and support for your wellbeing.
- Other info: Inclusive workplace with opportunities to influence and shape services.
- Why this job: Be part of a supportive team that values your unique skills and perspectives.
- Qualifications: Experience in IT Service Management and knowledge of Microsoft Teams.
The predicted salary is between 50000 - 65000 £ per year.
hackajob is collaborating with BAE Critical Skills to connect them with exceptional professionals for this role.
We offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the options for this particular role. Circa £60,000 depending on experience.
Join BAE Systems and you’ll be part of something bigger. As a valued member of our global colleague network, you’ll bring your unique skills and perspectives to help pioneer progress and protect what matters most.
As an IT Service Manager within the Collaboration team, within the Workplace Portfolio, you will be responsible for services from BAE Systems strategic suppliers and internally delivered towers. The IT Service Manager is the professional conscience ensuring that lines of services are accessible, compliant, and relevant to our business in terms of service definition, cost and performance.
- Providing input to the service continuity planning process and implements resulting plans.
- Managing the full product lifecycle to ensure that, over time, the needs of customers/users continue to be met and that financial and other benefits are achieved.
- Engaging the SDM and BRM community to ensure that they have the required information to meet their customer’s business needs.
- Maintaining the performance of the service so that integration of future changes can be handled in accordance with “continuous delivery” or “Agile” principles.
- Experience of working in IT Service Management.
- Hold ITIL foundation and either appropriate ITIL Intermediate or other appropriate capability training.
- Microsoft Teams, unified communications or teams’ devices knowledge.
The Modern Workplace team is a group of friendly service managers dedicated to delivering high-quality collaboration and end user services that support a large and dynamic workforce. Although geographically dispersed across the UK, the team operates as a highly collaborative and supportive unit, offering a strong sense of community, shared purpose, and the opportunity to influence and shape services at scale.
You’ll be recognised for your contribution and enjoy rewards tailored to what’s most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle.
We’re committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do.
Locations
StudySmarter Expert Advice🤫
We think this is how you could land IT Manager - Contract in Frimley, Surrey
✨Get Involved in IT Consulting Communities
Join popular online forums and communities specifically for IT consultants, like Spiceworks or TechRepublic. This is a fab way to connect with potential clients and stay updated on industry trends that could lead to freelance gigs.
✨Showcase Your Skills with a Public Portfolio
Create a portfolio website where you showcase your IT consulting projects, case studies, and testimonials from past clients. This not only builds your credibility but also makes it easier for potential clients to see what you can offer.
✨Utilise Freelance Platforms
Don’t shy away from platforms like Upwork or Freelancer. They're great for finding freelance gigs in IT consulting. Just make sure your profile is well-crafted and highlights your skills effectively—first impressions matter!
✨Tap into Your Network
Reach out to your existing connections in the IT sector and let them know you’re available for freelance projects. This could also mean attending local tech meetups or webinars where you can not only learn but find new clients. And remember, if you see a role that looks right, apply through our website at BAE Critical Skills for the best chance!
We think you need these skills to ace IT Manager - Contract in Frimley, Surrey
Some tips for your application 🫡
Show Off Your Tech Toolbox:Let’s be real: in IT consulting, your skills and tools can make or break the project. Make sure your CV includes a solid list of the technologies you’ve worked with and any specific programming languages you're fluent in. If you’ve got experience with project management tools, like JIRA or Trello, shout about that too! It shows you're not just a tech head, but you can manage the chaos too.
Your Portfolio is Your Best Mate:As a freelancer, your portfolio is your calling card. Make it shine! Include case studies of projects you’ve worked on that highlight your problem-solving skills and the impact of your work. Make sure to detail the challenges faced and how you overcame them—clients love to see tangible results. A well-structured portfolio is your best chance to impress!
Tailor Your Approach:Unlike full-time applications, freelance gigs need that personal touch. Write a cover letter that doesn't just highlight your skills but also your understanding of BAE Critical Skills and what they’re looking for. Explain how your unique approach can solve their challenges. This kind of personalisation shows you care and sets you apart from the cookie-cutter applications.
Be Clear on Your Rates and Availability:When applying for freelance roles, clarity is key! Include your rates and availability upfront in your application to avoid any confusion later. This honesty will save both you and BAE Critical Skills time, and it shows you’re serious about doing business. We believe it’s best to be transparent right from the get-go!
How to prepare for a job interview at BAE Critical Skills
✨Showcase Your Problem-Solving Skills
In IT consulting, they’ll want to see how you tackle real-life client issues. Prepare to discuss specific case studies from your freelance experience where you've demonstrated your problem-solving prowess. Come armed with examples that highlight the strategies you used and the results achieved.
✨Pitch Your Portfolio Like a Pro
As a freelancer, your portfolio is your calling card. Make sure it’s not just a collection of past projects but a narrative of your journey. Be ready to discuss how each project reflects your capability and how you can bring value to BAE Critical Skills. Tailor this pitch to highlight projects that align closely with what they seek.
✨Brush Up on the Latest Tech Trends
IT consulting is all about staying ahead of the game. Make sure you’re familiar with the latest tools and technologies that are shaping the industry. You might get asked about a specific platform or software, so having fresh knowledge will give you the edge over other candidates.
✨Be Prepared for Hypothetical Scenarios
Expect some hypothetical or situational questions that assess how you'd handle various client scenarios. Practice thinking on your feet and responding to questions about project challenges or client interactions. This shows your adaptability and readiness for the freelance lifestyle, which works differently from traditional employment.
