Receptionist in Bristol

E-ACT Badock’s Wood Academy is a beacon of inclusivity and opportunity. Our mission is crystal clear: be kind, be safe and try your hardest. We want to create a learning environment where unwavering consistency and high expectations empower each student to reach their highest potential. We champion the strength of collaboration and teamwork, fostering a fantastic network among our children, families, and the wider community.

Badocks Wood Primary School is seeking a welcoming, organised, and professional Receptionist to join our friendly team. As the first point of contact for visitors, parents, and staff, you will play a vital role in creating a positive and supportive school environment.

Key responsibilities:

• Managing the front office and answering enquiries
• Greeting visitors and ensuring safeguarding procedures are followed
• Handling calls, emails, and general administration
• Supporting staff and pupils with day-to-day needs

Salary: SCP3 – £22,367.90; FTE: £24,796.00; 37 hours per week, 40 weeks per year

Qualifications and Skills:

• Previous experience in a receptionist, administrative, or customer service role (school experience desirable but not essential)
• Strong communication and interpersonal skills, with a friendly and professional manner
• Excellent organisational skills and the ability to prioritise tasks in a busy environment
• Good IT skills, including Microsoft Office and email systems
• Ability to work independently and as part of a team
• Understanding of confidentiality and safeguarding procedures
• A positive, calm, and approachable attitude when dealing with pupils, parents, and staff

Join a trust that is going places. At E-ACT, we believe every child deserves opportunity. Our ‘Opening Minds, Opening Doors’ strategy breaks down barriers and builds pathways to success; driven by purposeful leadership, collaboration, and innovation. We champion diversity, encourage a people-first culture, and ensure every voice is heard.

We are proud to lead system-wide change both locally and nationally, providing sector-wide support while transforming futures. We have received recognition such as MAT Excellence Awards and the TES Trust Leadership Award.

E-ACT is recognised for shaping bold educational outcomes, with academies contributing to regional and national initiatives. We prioritise wellbeing, tackle workload, and empower every child to thrive.

Benefits:

• Financial and Lifestyle: We offer a strong financial package including access to defined benefit pension schemes (LGPS or TPS), life cover at three times pensionable pay, and 31 days of annual leave for year-round employees. Staff can also benefit from the Cycle to Work scheme, promoting healthy and sustainable commuting.
• Professional Growth and Development: We invest in staff development through tailored INSET days and high-quality CPD opportunities. Teaching staff benefit from automatic TLR progression, a structured 9-point pay scale (M1 to UPS3), and full TLR payments for part-time colleagues fulfilling full responsibilities.
• Culture and Wellbeing: Our people-first culture values every colleague. We support wellbeing through the Wisdom app and a free Employee Assistance Programme offering counselling and financial advice. Collaboration is at the heart of our Trust, encouraging shared learning and collective success.

Please look at our Work for Us page and Recruitment Pack for more information.

How to apply: Please read the supporting documentation carefully before completing your application. E-ACT is committed to safeguarding and promoting the welfare of young people and vulnerable adults, and all appointments are subject to enhanced Disclosure & Barring Service (DBS) checks and satisfactory references. E-ACT is also committed to promoting equality, challenging discrimination and developing community cohesion. We welcome applications from all sections of the community.