At a Glance
- Tasks: Provide exceptional customer service and support in a dynamic environment.
- Company: Join a supportive team that values your individuality and growth.
- Benefits: Wellbeing apps, training opportunities, and employee recognition schemes.
- Other info: Flexible shifts available, perfect for students looking to earn while learning.
- Why this job: Be yourself while making a real difference for customers every day.
- Qualifications: Experience in customer service and strong communication skills required.
The predicted salary is between 10 - 12 £ per hour.
Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you’ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Ipswich Club offering a 20-hour contract. We are looking for candidates with full flexibility to work any shifts across the week including evenings, weekends and late nights.
The Role You’ll Play
As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA.
Hit the Jackpot with Our Benefits
- Help@Hand – a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more
- Thrive App – for your mental wellbeing approved by the NHS
- Buzz Brights Apprenticeships
- Buzz Brilliance Awards – Employee Recognition Scheme
- Buzz Learning, our digital learning platform with access to 100s of online courses
- In-house Training – Fire safety, Food safety 1 online, in club and live
The Winning Combination We’re Looking For
- Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment
- Outstanding communication skills that can be adapted to different situations when necessary
- Experience of handling cash and basic numeracy knowledge
- You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards
- Applicants must be 18+
Customer Assistant in Suffolk employer: Bada Bingo
Contact Detail:
Bada Bingo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant in Suffolk
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with them during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in customer service.
✨Tip Number 3
Be ready to share specific examples! Think of times when you went above and beyond for a customer. These stories will highlight your skills and show that you’re the perfect fit for the Customer Assistant role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in joining their team!
We think you need these skills to ace Customer Assistant in Suffolk
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you connect with people.
Tailor Your Application: Make sure to customise your application for the Customer Assistant role. Highlight any relevant experience in hospitality or retail, and share specific examples of how you've provided exceptional service in the past.
Show Your Flexibility: Since we’re looking for candidates with full flexibility, mention your availability clearly. Let us know when you can work, including evenings and weekends, so we can see how you fit into our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Bada Bingo
✨Know the Company Culture
Before your interview, take some time to research the company’s values and culture. Since they emphasise being yourself and supporting growth, think about how your personal values align with theirs. This will help you demonstrate that you’re a great fit for their team.
✨Showcase Your People Skills
As a Customer Assistant, your ability to connect with people is crucial. Prepare examples from your past experiences where you’ve provided exceptional customer service or resolved conflicts. This will show them you can go above and beyond for customers.
✨Be Ready for Flexibility Questions
Since the role requires full flexibility, be prepared to discuss your availability openly. Think about your schedule and how you can accommodate different shifts, including evenings and weekends. This shows you’re committed and ready to meet their needs.
✨Practice Cash Handling Scenarios
Given the importance of handling cash in this role, brush up on your basic numeracy skills and be ready to discuss any previous experience you have with cash transactions. You might even want to prepare for potential scenarios they could ask about during the interview.