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For Companies At a Glance
- Tasks: Provide exceptional service and support to customers in a vibrant environment.
- Company: Join a supportive team that values your individuality and growth.
- Benefits: Access to wellbeing apps, training, and employee recognition schemes.
- Other info: Flexible hours with evening and weekend shifts available.
- Why this job: Be yourself while making a real difference in customers' lives.
- Qualifications: Experience in customer service and strong communication skills required.
The predicted salary is between 10 - 12 £ per hour.
Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you’ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you!
Join us as a Customer Assistant in our Medway Club offering a 20-hour contract which will include evening and weekend shifts. Please ensure you can work until 2am when applying.
The Role You’ll Play
As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA.
Hit the Jackpot with Our Benefits
- Help@Hand – a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more
- Thrive App – for your mental wellbeing approved by the NHS
- Buzz Brights Apprenticeships
- Buzz Brilliance Awards – Employee Recognition Scheme
- Buzz Learning, our digital learning platform with access to 100s of online courses
- In-house Training – Fire safety, Food safety 1 online, in club and live
The Winning Combination We’re Looking For
- Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment
- Outstanding communication skills that can be adapted to different situations when necessary
- Experience of handling cash and basic numeracy knowledge
- You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards
- Applicants must be 18+
Customer Assistant in Medway employer: Bada Bingo
Contact Detail:
Bada Bingo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant in Medway
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with them during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in customer service.
✨Tip Number 3
Be yourself! The job description mentions being genuine, so don’t be afraid to let your personality shine through. Share your passion for helping people and how you can bring that to the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to embrace the opportunities we offer.
We think you need these skills to ace Customer Assistant in Medway
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you connect with people.
Tailor Your Application: Make sure to customise your application for the Customer Assistant role. Highlight any relevant experience in hospitality or retail, and share specific examples of how you've provided exceptional service in the past.
Show Your Communication Skills: Since outstanding communication is key for this role, demonstrate your skills in your written application. Use clear and concise language, and make sure to adapt your tone to reflect the friendly and supportive environment we foster.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Bada Bingo
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Think about your past experiences in hospitality or retail and be ready to share specific examples of how you provided exceptional service. This will show that you understand what it takes to go above and beyond for customers.
✨Show Off Your Communication Skills
Since outstanding communication is key for this role, practice articulating your thoughts clearly. You might want to prepare answers to common interview questions and even do a mock interview with a friend. This will help you feel more confident and adaptable during the actual interview.
✨Demonstrate Your Problem-Solving Ability
Think of a time when you faced a challenge in a customer service role. Be ready to explain how you handled it and what the outcome was. This will highlight your ability to think on your feet and ensure that you can handle any situation that arises.
✨Be Ready for Cash Handling Questions
Since handling cash is part of the job, brush up on your basic numeracy skills. Be prepared to discuss your experience with cash transactions and how you ensure accuracy. This will reassure the interviewer that you can manage financial responsibilities effectively.